9.8
Spot Score
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B
Benny
05/30/24
Suresh was soo knowledgeable
Suresh was soo knowledgeable Amazing service
BC
Bob Challinor
05/30/24
Rachael was extremely helpful and…
Rachael was extremely helpful and followed through my case/problem to a successful conclusion. Very considerate throughout. Much appreciated
MP
Mr Paul Harrup
05/30/24
Well worth the time
Chijoke was very patient and helpful. The call lasted slightly longer than he had expected, due to some HMRC oddities, but he happily stayed the extra time and helped me resolve the issue. He has also send some additional information i requested in a very timely manner. All in all very happy.
JM
Jackie Melling
05/30/24
Excellent customer service
Date of experience: May 30, 2024
JC
Jason Clark
05/30/24
Great chat and help
Great chat and help
C
customer
05/30/24
Dawn was very helpful and readily…
Dawn was very helpful and readily solved my problem in a competent, professional manner.
J
Jo
05/30/24
Helpful and knew his stuff
Helpful and knew his stuff. Resolved the issue
GF
Gerald Francis
05/29/24
Quick response to my request for a call…
Quick response to my request for a call back to resolve a VAT issue (change from the VAT periods that had been previously set up on the system). Also, very helpful and pleasant response from Neil who helped me resolve the issue plus providing me with a link to get back to him if I ran into any further difficulties
CC
Colin Collenette
05/29/24
Auto add rules not working
Your staff member was very courteous and knowledgeable and resolved my issue promptly .
CW
carole walker
05/29/24
Very helpful and patient
Date of experience: May 29, 2024