9.8
Spot Score
Effortless accounting, smarter business decisions
Add to compare
Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
Log in Required to View Reviews
Filter results
Sort by :
Showing 141-150 out of 8345
LA
Laurence Avery
05/02/24
Expert help and advise
Date of experience: May 02, 2024
VM
Vinod Mehra
05/02/24
Agent was very helpful and had…
Agent was very helpful and had knowledge of thev system and managed to resolve it which your two others agents with the help of IT department could not do so.
SB
Samantha Bowker-Laing
05/02/24
very professional and extremely helpful
Really helpful. Easy to understand and very well explained. Managed to follow steps and complete whilst having the knowledge that you have an expert guiding you through the process
K
Keith
05/02/24
Abdikariem
Your representative, Abdikariem , was very helpful and fitted himself around my other commitments to resolve my problem over several days, coming back to me spontaneously when communications were cut. Demonstrating an admirable dedication to finishing the job! Abdikariem was focused and attentive giving me time to find documents to log back in to my bank. He provided very clear instruction and was very pleasant to talk to.
CW
C W
05/02/24
Chat Assistant very helpful and helped…
Chat Assistant very helpful and helped me solve my queries.
M
Mandy
05/02/24
Great service
Great service, phone call within a couple of minutes and issue resolved
AD
Apollo Ductwork Services
05/02/24
Very helpful support team.
Date of experience: May 02, 2024
M&
Mr & Mrs J Marshall
05/02/24
John solved the problem quickly
John solved the problem quickly. Very efficient
LG
Lisa German
05/01/24
Superb!
Very friendly and helpful. Most importantly, very patient!
RS
Richard Smith
05/01/24
Excellent customer service
Excellent customer service. I needed advice on a feature of Quickbooks and logged a support call. Harish called me back within a couple of minutes and resolved my issue very quickly and professionally.
