9.8
Spot Score
Effortless accounting, smarter business decisions
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Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 121-130 out of 8345
ES
Eleanor Salloway
05/08/24
Really helpful and very patient
Really helpful and very patient , answered all my questions
CW
Chris Walters
05/08/24
Excellent on boarding session
Booked an on boarding session with QuickBooks after a recent purchase to help me get started. Dezza Marie called me promptly at the allocated time and having only a little experience in book keeping I was a bit nervous as to whether I would be able to grasp the nuts and bolts. Dezza Marie immediately made me feel relaxed with her easy manner and throughout the whole session she took time to make sure I understood the elements I was struggling with, even going through things more than once ...
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LR
Luke Reeve
05/08/24
Using the Chat facility and 'sharing'…
Using the Chat facility and 'sharing' screen enabled my problem to be identified and rectified quickly.
AF
Alison Fairclough
05/08/24
VAT sorted
I have a vat query Zainab was very knowledgeable and helped me with my query
PO
Philip O'Halloran
05/08/24
Very pleasant and helpful CS
Very pleasant and helpful CS
GB
Gian Bertorelli
05/08/24
Best accounting package on the market
Best accounting package on the market. Simple to use and comprehensive features.
CK
Carola Kornfeld
05/07/24
great
great - very efficient and friendly service
J
JAS
05/07/24
Excellent free onboarding experience…
Excellent free onboarding experience with a Quickbooks expert to get my growing business started with Quickbooks online
TL
Timothy Lazurek
05/07/24
Maria deserves a salary increase.
Maria responded very quickly, gave me the answer I sought, and I was able to resolve my issue immediately.
TB
Toni Best
05/07/24
My experience with Josseline was…
My experience with Josseline was amazing. Josseline was more than able to identify my needs correctly and was able to communicate with me vocally using terminology I could understand. It was a pleasure having all my needs being met so efficiently with confidence. Josseline met my expectations greatly and I would highly recommend her abilities as she conveys and demonstrate her skills with sound knowledge and professionalism
