9.8
Spot Score
Effortless accounting, smarter business decisions
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Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 101-110 out of 8345
SB
SOLARIS BAKEHOUSE LTD
05/13/24
I had a very productive and worthwhile…
I had a very productive and worthwhile onboarding session with Louiebelle from Quickbooks today. She helped clarify many things such us how to choose the correct categories for transactions, setting up auto mileage recording for deliveries / visiting my suppliers and overall many tips that make recording my expenses and submitting my HMRC self assessment so much easier. Many thanks.
H
Henry
05/10/24
The customer support team are very receptive and pleasant The customer support team are very…
The customer support team are very receptive and pleasant
P
Parkland
05/10/24
Expert support & quick resolution
Expert support & quick resolution of query on Construction Industry Scheme Tax submissions to HMRC. Easy to get a call back from a Quickbooks expert.
HB
Homes by Sophie Ltd
05/10/24
Easy software and great customer service
I moved all my accounts onto quick books when vat had to be submitted digitally. Best thing I've done. So much easier to keep on top of things. End of year accounts, easy to do as is the quarterly VAT submissions. If you have a query, there customer service is second to none. Highly recommended them.
HR
Haider Rai
05/10/24
Extremely helpful expert
Extremely helpful expert. Thank you very much.
LC
Lynne Cadenhead
05/10/24
Really quick and helpful
Really quick and helpful. I used the call back for the first time and it was much better than the online chat
PO
Paul O'Brien
05/10/24
excellent very helpful
excellent very helpful
JS
John Samwel
05/09/24
Great knowledge
Great knowledge
JW
John Watson
05/09/24
Excellent efficient support and…
Excellent efficient support and pleasant too
C
Cariss
05/09/24
VAT RETURNS
I am really thankful to Rorie and John for helping me :)
