9.8
Spot Score
Effortless accounting, smarter business decisions
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Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 91-100 out of 8345
AP
Avrumi Pollak
05/15/24
Joseph was very helpfull
Date of experience: May 15, 2024
AR
Anne Raikes
05/15/24
Payroll help
Joanne knew exactly what I needed and how to do it. She did it in a understanding and friendly way. In addition she helped with other QB difficulties I have been having. Altogether a very good and helpful hour or so spent with Joanne.
JW
Jan Wears
05/15/24
The gentleman I spoke to today was…Bila
The gentleman I spoke to today was extremely knowledgeable, and I was on the phone to him for quite awhile trying to reslove my probelm, we finally found out what the problem was and now it is working ok
MB
Muhammad Basit Azeem
05/15/24
Brilliant experience
Brilliant experience. Sort out my payroll issue over the phone with screen sharing. Cassendra being very professional and polite . Great and well done.
R
rvbros
05/15/24
Competent operator
Operator knew how to resolve the query and was willing to do so
LB
Lianne Buttrey
05/15/24
Paul was really helpful and determined…
Paul was really helpful and determined to help get to the bottom of my issues! He was really knowledgeable. Thank You so much!
LW
Lynne Wilson
05/15/24
Very helpful and informative
Date of experience: May 15, 2024
V
Vincent
05/15/24
Efficient and fast
Date of experience: May 15, 2024
HS
Helen Sida-Page
05/13/24
To be able to speak to a real person…
To be able to speak to a real person immediately when a problem arises puts QB head and shoulders above the competition.
SB
SOLARIS BAKEHOUSE LTD
05/13/24
I had a very productive and worthwhile…
I had a very productive and worthwhile onboarding session with Louiebelle from Quickbooks today. She helped clarify many things such us how to choose the correct categories for transactions, setting up auto mileage recording for deliveries / visiting my suppliers and overall many tips that make recording my expenses and submitting my HMRC self assessment so much easier. Many thanks.
