QuickBooks Payroll Reviews in April 2025: User Ratings, Pros & Cons

Much slower than desktop version

What do you like best? Easy to log in from anywhere. There are a lot of good and robust features. What do you dislike? Online version is much slower than desktop version. Depending on the speed of the internet connection, it can be a really slow process. Entering data isn't such a big deal but when you are trying to chase down a problem and jump around within the data, that's where it gets really frustrating. What problems are you solving with the product? What benefits have you ...

Great product but Expensive!!!

What do you like best? Great product but Expensive!!! Get everything I need done very quickly and easily. Too pricey though! What do you dislike? Price. Too costly. There are cheaper options out there What problems are you solving with the product? What benefits have you realized? Price!

Payroll done easy

What do you like best? The ability to have access to payroll information from anywhere What do you dislike? Getting connected with a person via phone for customer support is almost impossible What problems are you solving with the product? What benefits have you realized? Anytime anywhere payroll access and the ease of running payroll without paying an outside accountant hundreds by hours

Useful and accurate!

What do you like best? -Simple, easy to use visual interface with interactive tutorials -Large number of add-on products and services -Industry specific versions for Manufacturers, Wholesalers, Professional Service Firms, -Contractors, Non-Profit entities and Retailers -New relational database supports larger number of transactions Apple MAC specific version What do you dislike? -Small business 1-25 employees with general accounting needs -Light manufacturing ...

SET AND FORGET

What do you like best? makes it easy to forget about having to file the required payroll and online reporting What do you dislike? getting it set up initially with the government entities Recommendations to others considering the product: easy to use but must be prepared when setting up the payroll with the Government entities before QB can take the payroll for you What problems are you solving with the product? What benefits have you realized? able to run reports ...

Good For Small Businesses

PROS & CONS What are the best aspects of this product? This software makes the payroll related work simply. It is good for small businesses that need to make a variety of payrolls. In addition, the software reminds you about the payroll or the taxes. It is an easy-to-use solution for payroll management. What aspects are problematic or could work better? Customer support should be improved. On several occasions I could not reach them and they were unavailable to solve their ...

One of the easiest systems for navigation.

PROS & CONS What are the best aspects of this product? Intuit Payroll is one of the easiest systems for navigation. After using the QuickBooks Desktop payroll while working for companies with different software, I find the tax payment process and e-filling very easy to use. I had few problems with errors on returns. What aspects are problematic or could work better? There are situations when I need to call Intuit to make the tax adjustments when there is an overpayments for a tax or ...

Properly Tax Control

PROS & CONS What are the best aspects of this product? I like the function it has and the control of the tax properly.It has support available when you need help. It is a great product if you want to use it for your company. What aspects are problematic or could work better? It is a bit tricky to follow where the costs go when you use this software for more clients. What specific problems in your company were solved by this product? We used this software for small company ...

Inexperienced users can use this software easily!

PROS & CONS What are the best aspects of this product? User with no experience on this field can navigate this software easily. Intuit Payroll is quick and easy to use. This software is good for a small, medium or large companies. To add, I like the check printing feature. It is cheap with no hidden costs of feeds. I can design payroll on my PC or phone with their app. It has many options for example: print payroll history, configure the employees information and small business can pay ...

Easy to use with no worries.

PROS & CONS What are the best aspects of this product? There are two core items that make this software good from small to middle sized companies or even for small home businesses. First one is that it is easy to use. I have been in different countries and I processed my payroll after working hours. It does not matter if you are have hourly paid employees or with salary, Intuit payroll can do it well for a small price of the payroll processing company. Second, it makes you feel calmed ...