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Quantum Metric - Product Analytics Software

Quantum Metric Reviews in April 2025: User Ratings, Pros & Cons

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4.7

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Quantum Metric Reviews & Ratings

4.7

Excellent

Based on 176 ratings & 230 reviews

Rating Distribution

Excellent

(179)

Very Good

(49)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Quantum Metric impresses with its seamless ability to empower teams to swiftly validate customer friction and errors, moving from issue identification to informed business prioritization effortlessly. Users praise its intuitive design, easy query capabilities, and behavioral analysis features that provide solid insights into customer experiences. The platform's ...Read more

Quantum Metric pros and cons

  • Provides proof of customer friction, errors, and experiences.

  • Enables quick validation and sizing of issues for business prioritization.

  • Intuitive and easy to use, especially for querying.

  • Offers behavioral analysis for deep insights.

  • The richness of features can be overwhelming for newcomers.

  • Limited selection of additional apps and connectors in the Marketplace.

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Showing 71-80 out of 230

GR

George R

02/08/23

5 out of 5

"Quantum Makes Optimizing Your Customer Experience So Much More Efficient"

What do you like best about Quantum Metric? The sessions replays and Quantum Visible plugin make it so much easier to get the insight you need from your customers so easy.

RM

Ryan M

02/08/23

5 out of 5

"Qauntum Metric, Crazy Flexible and Wicked Fast"

What do you like best about Quantum Metric? I appreciate that I can quickly see what's happening with my customers using the fully customizable dashboard, heat maps, and alerts. It's more important than ever to adapt rapidly to our customer's evolving needs, and Quantum gives us the insights we need to make the changes that will delight our customers.

MH

Michael H

02/08/23

5 out of 5

"Fantastic Quantum!"

What do you like best about Quantum Metric? The ease of deriving insights from large amounts of data to solve real business problems. What do you dislike about Quantum Metric?

HT

Henrique T

02/08/23

5 out of 5

"Great Product"

What do you like best about Quantum Metric? All the insight we get from our customers usage and their trends while monitoring and having alerts about it are the best that any other product could offer us.

NR

nina r

02/07/23

5 out of 5

"Product Analyst"

What do you like best about Quantum Metric? the replays being able to see what the customer is looking at What do you dislike about Quantum Metric?

BG

Brando G

02/07/23

5 out of 5

"Eventful"

What do you like best about Quantum Metric? Being able to see user experiences and seeing where they have issues. What do you dislike about Quantum Metric?

AU

Anonymous User

02/07/23

5 out of 5

"Visibility of user experience with appropriate insights."

What do you like best about Quantum Metric? Provides clear replay of multiple platforms, including desktop, app, kiosk, etc., with minimum/no impact on application performance. Anamoly detection helps with live coverage without any pre config.

SS

Shilpa S

02/07/23

5 out of 5

"Excellent tool to quantify your product"

What do you like best about Quantum Metric? It has lot of search criteria fields we can choose from to narrow your results which is very helpful when finding user sessions

MD

mIGUEL D

02/07/23

3.5 out of 5

"Good product but still improvements to be made"

What do you like best about Quantum Metric? broad products that are available at the platform What do you dislike about Quantum Metric?

MD

mIGUEL D

02/07/23

3.5 out of 5

"Good product but still improvements to be made"

What do you like best about Quantum Metric? broad products that are available at the platform What do you dislike about Quantum Metric?