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Quantum Metric - Product Analytics Software

Quantum Metric Reviews in April 2025: User Ratings, Pros & Cons

Transform your digital experience with data-driven insights.

4.7

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Quantum Metric Reviews & Ratings

4.7

Excellent

Based on 176 ratings & 230 reviews

Rating Distribution

Excellent

(179)

Very Good

(49)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Quantum Metric impresses with its seamless ability to empower teams to swiftly validate customer friction and errors, moving from issue identification to informed business prioritization effortlessly. Users praise its intuitive design, easy query capabilities, and behavioral analysis features that provide solid insights into customer experiences. The platform's ...Read more

Quantum Metric pros and cons

  • Provides proof of customer friction, errors, and experiences.

  • Enables quick validation and sizing of issues for business prioritization.

  • Intuitive and easy to use, especially for querying.

  • Offers behavioral analysis for deep insights.

  • The richness of features can be overwhelming for newcomers.

  • Limited selection of additional apps and connectors in the Marketplace.

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Showing 61-70 out of 230

AU

Anonymous User

05/09/23

3.5 out of 5

"Good for recordings, not for analytics"

What do you like best about Quantum Metric? Watching user recordings is easy and accessible. What do you dislike about Quantum Metric?

TS

Taylor S

05/09/23

3.5 out of 5

"Very satisfied"

What do you like best about Quantum Metric? Quantum Metric really helps us to understand our customers better. For example, how they shop, areas of our website they like, areas they dislike, etc. All of these findings allow us to continue providing a world-class customer experience to everyone.

WR

Will R

05/09/23

3.5 out of 5

"Good tool for getting insights on your user"

What do you like best about Quantum Metric? Videos of users interacting with the portal What do you dislike about Quantum Metric?

AU

Anonymous User

05/09/23

3.5 out of 5

"Good for recordings, not for analytics"

What do you like best about Quantum Metric? Watching user recordings is easy and accessible. What do you dislike about Quantum Metric?

TS

Taylor S

05/09/23

3.5 out of 5

"Very satisfied"

What do you like best about Quantum Metric? Quantum Metric really helps us to understand our customers better. For example, how they shop, areas of our website they like, areas they dislike, etc. All of these findings allow us to continue providing a world-class customer experience to everyone.

KM

Kim M

05/03/23

5 out of 5

"Impressive analytical functionality and visualization features"

What do you like best about Quantum Metric? Quantum Metric is an incredible tool for research and analyzing the user experience data from start to finish. First and foremost, the interface is incredibly user-friendly. We've been able to collaborate better with a variety of our stakeholders and they have also found it easy to navigate and use. The layout is intuitive and straightforward, allowing us to quickly access the data we need without any unnecessary complexity.

AM

Austin M

02/10/23

5 out of 5

"Amazing customer service."

What do you like best about Quantum Metric? Quantum has amazing customer service and is dedicated to making sure we get value out of the platform. Very responsive to questions and always willing to jump on a call.

JD

Jacquelyn D

02/08/23

5 out of 5

"Sr. Director, Digital Analytics & Optimization"

What do you like best about Quantum Metric? Great tool that is super easy to use with phenomenal support team to make the process even easier. What do you dislike about Quantum Metric?

GR

George R

02/08/23

5 out of 5

"Quantum Makes Optimizing Your Customer Experience So Much More Efficient"

What do you like best about Quantum Metric? The sessions replays and Quantum Visible plugin make it so much easier to get the insight you need from your customers so easy.

HT

Henrique T

02/08/23

5 out of 5

"Great Product"

What do you like best about Quantum Metric? All the insight we get from our customers usage and their trends while monitoring and having alerts about it are the best that any other product could offer us.