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Quantum Metric offers custom pricing plan
Quantum Metric impresses with its seamless ability to empower teams to swiftly validate customer friction and errors, moving from issue identification to informed business prioritization effortlessly. Users praise its intuitive design, easy query capabilities, and behavioral analysis features that provide solid insights into customer experiences. The platform's ...Read more
Provides proof of customer friction, errors, and experiences.
Enables quick validation and sizing of issues for business prioritization.
Intuitive and easy to use, especially for querying.
Offers behavioral analysis for deep insights.
The richness of features can be overwhelming for newcomers.
Limited selection of additional apps and connectors in the Marketplace.
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AU
Anonymous User
08/10/23
"Love working with the QM team, love finding new ways to leverage the platform."
What do you like best about Quantum Metric? The team is extremely responsive and helpful. The platform itself is useful for a whole range of teams internally, from marketing to CX to product and technology.
AU
Anonymous User
08/09/23
"Powerful tool for product analytics"
What do you like best about Quantum Metric? Error and friction points detection together with session replays. Excellent QM support and guidance! What do you dislike about Quantum Metric?
AU
Anonymous User
08/03/23
"QM is a great resource for triage and customer feedback"
What do you like best about Quantum Metric? I enjoy the ability to review a customer session and see exactly where pain points are etc. What do you dislike about Quantum Metric?
JH
Jason H
08/03/23
"Identifying Customer Friction Points is Way easier with QM"
What do you like best about Quantum Metric? I like that I can see every visit by the customer. I work in insurance so customer often recall quotes over different days.
AU
Anonymous User
08/03/23
"Easier to use than the others"
What do you like best about Quantum Metric? Replaying sessions to make our customers' pain and frustration come to life is more powerful than any set of statistics
AU
Anonymous User
08/03/23
"Want to win a quick $25 Amazon Gift Card"
What do you like best about Quantum Metric? Integration of the app into the mobile app was smooth. lots of support from QM engineers helps What do you dislike about Quantum Metric?
AU
Anonymous User
08/03/23
"Want to win a quick $25 Amazon Gift Card"
What do you like best about Quantum Metric? Integration of the app into the mobile app was smooth. lots of support from QM engineers helps What do you dislike about Quantum Metric?
AU
Anonymous User
08/02/23
"Love Quantum!!"
What do you like best about Quantum Metric? The ability to capture behavioral metrics and the ever-improving features/capabilities. What do you dislike about Quantum Metric?
AU
Anonymous User
08/02/23
"Great Customer Experience Review Software"
What do you like best about Quantum Metric? Lots of tools for filtering and searching for customer sessions and navigating to relevant points in the session. What do you dislike about Quantum Metric?
AU
Anonymous User
08/02/23
"Product specific insights"
What do you like best about Quantum Metric? I love that you can easily watch and search user sessions to understand intents better. It's always good tool to be able to see how your customer actively interacts with your product.
