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Quantum Metric - Product Analytics Software

Quantum Metric Reviews in January 2025: User Ratings, Pros & Cons

Transform your digital experience with data-driven insights.

4.7

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Quantum Metric offers custom pricing plan

Quantum Metric Reviews & Ratings

4.7

Excellent

Based on 176 ratings & 230 reviews

Rating Distribution

Excellent

(179)

Very Good

(49)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 31-40 out of 230

AP

Alex P

08/10/23

4 out of 5

"Quantum Metric has been extremely helpful in diagnosing issues with our site!"

What do you like best about Quantum Metric? The session replays, and the ablity to segment them, are extremely helpful to quickly observe what issues customers are experiencing.

AU

Anonymous User

08/09/23

4.5 out of 5

"Powerful tool for product analytics"

What do you like best about Quantum Metric? Error and friction points detection together with session replays. Excellent QM support and guidance! What do you dislike about Quantum Metric?

AU

Anonymous User

08/03/23

5 out of 5

"QM is a great resource for triage and customer feedback"

What do you like best about Quantum Metric? I enjoy the ability to review a customer session and see exactly where pain points are etc. What do you dislike about Quantum Metric?

JH

Jason H

08/03/23

5 out of 5

"Identifying Customer Friction Points is Way easier with QM"

What do you like best about Quantum Metric? I like that I can see every visit by the customer. I work in insurance so customer often recall quotes over different days.

AU

Anonymous User

08/03/23

4 out of 5

"Easier to use than the others"

What do you like best about Quantum Metric? Replaying sessions to make our customers' pain and frustration come to life is more powerful than any set of statistics

AU

Anonymous User

08/03/23

3 out of 5

"Want to win a quick $25 Amazon Gift Card"

What do you like best about Quantum Metric? Integration of the app into the mobile app was smooth. lots of support from QM engineers helps What do you dislike about Quantum Metric?

AU

Anonymous User

08/03/23

3 out of 5

"Want to win a quick $25 Amazon Gift Card"

What do you like best about Quantum Metric? Integration of the app into the mobile app was smooth. lots of support from QM engineers helps What do you dislike about Quantum Metric?

AU

Anonymous User

08/02/23

5 out of 5

"Love Quantum!!"

What do you like best about Quantum Metric? The ability to capture behavioral metrics and the ever-improving features/capabilities. What do you dislike about Quantum Metric?

AU

Anonymous User

08/02/23

4 out of 5

"Great Customer Experience Review Software"

What do you like best about Quantum Metric? Lots of tools for filtering and searching for customer sessions and navigating to relevant points in the session. What do you dislike about Quantum Metric?

AU

Anonymous User

08/02/23

3.5 out of 5

"Product specific insights"

What do you like best about Quantum Metric? I love that you can easily watch and search user sessions to understand intents better. It's always good tool to be able to see how your customer actively interacts with your product.