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Quantum Metric - Product Analytics Software

Quantum Metric Reviews in April 2025: User Ratings, Pros & Cons

Transform your digital experience with data-driven insights.

4.7

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Quantum Metric Reviews & Ratings

4.7

Excellent

Based on 176 ratings & 230 reviews

Rating Distribution

Excellent

(179)

Very Good

(49)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Quantum Metric impresses with its seamless ability to empower teams to swiftly validate customer friction and errors, moving from issue identification to informed business prioritization effortlessly. Users praise its intuitive design, easy query capabilities, and behavioral analysis features that provide solid insights into customer experiences. The platform's ...Read more

Quantum Metric pros and cons

  • Provides proof of customer friction, errors, and experiences.

  • Enables quick validation and sizing of issues for business prioritization.

  • Intuitive and easy to use, especially for querying.

  • Offers behavioral analysis for deep insights.

  • The richness of features can be overwhelming for newcomers.

  • Limited selection of additional apps and connectors in the Marketplace.

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Showing 91-100 out of 230

AU

Anonymous User

07/14/22

3.5 out of 5

"See your digital actives with your client' eyes"

What do you like best about Quantum Metric? been able to have under control the final user experience What do you dislike about Quantum Metric?

AU

Anonymous User

07/14/22

3.5 out of 5

"See your digital actives with your client' eyes"

What do you like best about Quantum Metric? been able to have under control the final user experience What do you dislike about Quantum Metric?

RM

Ryan M

07/11/22

5 out of 5

"Insight that has helped drive our digital transformation"

What do you like best about Quantum Metric? Quantum has an extremely intuitive dashboard, replay feature, heat mapping, and the custom trend analysis we get saves my team from having to hunt around for needed data.

HT

Henrique T

07/11/22

5 out of 5

"The best partner to help diagnose, track, and improve your goals"

What do you like best about Quantum Metric? The business model that Quantum Metric operates upon works well with our team, having someone ready to help us track the metrics we want to. The tool helps us visualize data in a meaningful way, see the replays of sessions, check frustrations, and so much more. Not only tracking but coming up with meaningful goals for our company to meet has been a crucial way to induce growth in our business, lower issues, and improve retention of existing customers.

AU

Anonymous User

07/06/22

5 out of 5

"Product Manager"

What do you like best about Quantum Metric? I love the level of insight and industry knowledge they bring to the table. The time to respond and quality of support are also noteworthy.

AU

Anonymous User

07/06/22

5 out of 5

"Taking online customer insights and visibility to the next level!"

What do you like best about Quantum Metric? High-fidelity replay, automatic opportunity surfacing, and segments across functions make this the most powerful customer experience management solution on the market today! Couple these with the absolute best consulting and project management team and you have a winning formula.

AU

Anonymous User

06/29/22

4.5 out of 5

"Great for organizing & dashboarding custom on site events"

What do you like best about Quantum Metric? Great for organizing & dashboarding custom on site events. I also enjoy the session replay capabilities and how you can view events & errors that occur during a users session while also viewing what happened on their screen.

AU

Anonymous User

06/28/22

5 out of 5

"Quantum is excellent for any product org"

What do you like best about Quantum Metric? It is user friendly, the support team (account rep, support engineer, and analyst) are all dedicated and care deeply about client success. The dashboards and tools available are more than enough to improve your digital store.

AU

Anonymous User

06/28/22

4.5 out of 5

"Quick, automated insights afforded by an intuitive platform and attentive account team"

What do you like best about Quantum Metric? I love being able to jump into the platform and immediately have a pulse on the performance of the site. Additionally, the ability the quantify our opportunities allow our teams to be able to efficiently prioritize initiatives and allocate resources.

TH

Timothy H

06/28/22

4 out of 5

"For anyone in ecommerce, great tool for visualization and quick answers."

What do you like best about Quantum Metric? I like the data visualization piece. Very simplistic while giving you great analysis on specific pages. Visible was a gamechanger