Qualtrics Employee Experience Reviews in April 2025: User Ratings, Pros & Cons

"Powerful and dynamic software"

What do you like best about Qualtrics Employee Experience? The building feature is fantastic and easy to use. You can quickly add questions, edit the type, input data, copy, add breaks. The end-user interface is awesome, looks modern and fresh. The preview tool is outstanding for proofing with non Qualtrics users. The survey flow is sophisticated and easy to build logic so you can keep your surveys focused and relevant. The reporting tool is easy to configure and displays beautifully in any ...

"Excellent customer service. Prompt and thorough answers. "

What do you like best about Qualtrics Employee Experience? The customer service is the best. The options within the tool are extensive. What do you dislike about Qualtrics Employee Experience? I have not found anything to my disliking. What problems is Qualtrics Employee Experience solving and how is that benefiting you? Changes to products to meet customer needs and requests.

"Industry leader continues to perform"

What do you like best about Qualtrics Employee Experience? I love the flexibility of Qualtrics-- there are so many options for various forms of assessment and data analysis. We use Qualtrics for everything from a simple satisfaction survey to complex, multi-step assessments. It is our go-to tool. What do you dislike about Qualtrics Employee Experience? The only thing I dislike is the inability to change things after applying logic. I realize this is to prevent problems, but it can sometimes ...

"Quality and Robust Survey Mechanism"

What do you like best about Qualtrics Employee Experience? Qualtrics is quite easy to use and provides countless ways to measure opinion. I appreciate the ease of creating surveys and distributing them through the system, while generating reports could not be more simple. What do you dislike about Qualtrics Employee Experience? I do wish Qualtrics allowed for greater customization of formatting, specifically with greater use of multimedia in the questions available. What problems is ...

"A powerful research tool backed by awesome service and support!"

What do you like best about Qualtrics Employee Experience? While I like the simplicity and power of the Qualtrics Insight Platform, I like the support team even more. The support provided by Qualtrics is personal (someone answers the phone), fast, professional, and accurate. This is what service and support should be. What do you dislike about Qualtrics Employee Experience? I've been using Qualtrics for six years now and have yet to find something I dislike. Recommendations to others ...

"Qualtrics tech support is incredible"

What do you like best about Qualtrics Employee Experience? I love using Qualtrics, it's my go-to survey research platform. It's extremely well-documented, with hundreds of quick, step-by-step instructions, and lots illustrative videos, including a very nice, graded, 5-step tutorial series, which I didn't even feel the need to take, but my use increased so much that curiosity got the best of me and I watched it all--I was shocked to see how much I learned from that. So, definitely the help ...

"Easy User Interface...Create Dynamic Respondent Experiences"

What do you like best about Qualtrics Employee Experience? The survey editor is wonderful. The ability to add sophisticated features around panelts, embedded data, previous reponses, quotas, really helps us create tools for our clients that are exactly what they ask for. What do you dislike about Qualtrics Employee Experience? The research suite reporting function is rudimentary at best. Also, there are some hard coded features in some text registration boxes that were not tested. For some ...

"Qualtrics Propelled Our Training Over the Moon"

What do you like best about Qualtrics Employee Experience? I constantly recommend Qualtrics to friends and colleagues. I have added it as a skill on my LinkedIn profile and advocate for professional Qualtrics certification. It has become a critical part of our business for multiple data gathering means, including employee loyalty, customer loyalty, and key performance indicators. The SMS functionality and handheld survey response functionality are also welcome features. The company also ...

"very professional and useful tool to collection employee feed back."

What do you like best about Qualtrics Employee Experience? Data survey report function:Quatrics can collect feedback and reminder no feedback employee to completed my survey . Some time when I check the survey result according to the data report, I can find who havent completed, I can select them and remind they completed. What do you dislike about Qualtrics Employee Experience? Would you please add more functional and the version more friendly and fancy. Some time when I login I feel very ...

"Great software that gets the job done efficiently and effectively"

What do you like best about Qualtrics Employee Experience? From the very beginning it was important the Qualtric be easy to use for anyone. We found the interface to be very user-friendly, the survey building to be as simple or as complex as one would like to make it with many different question types to choose from, and a platform that allowed us to do a bit more custom programming if we chose. What do you dislike about Qualtrics Employee Experience? While Qualtrics does have a very good ...