Qualtrics Employee Experience Reviews in April 2025: User Ratings, Pros & Cons

"Qualtrics is an excellent survey platform that is very versatile. "

What do you like best about Qualtrics Employee Experience? I like that qualtrics provides excellent customer service and has a flexible platform that meets our needs. It can display a wide variety of question types, allows creation of reports, is user friendly and customer service is quick and helpful. What do you dislike about Qualtrics Employee Experience? The function to create reports on Qualtrics for 360 assessments is a bit difficult to use and somewhat limited in its functionality. ...

"Qualtrics Review"

What do you like best about Qualtrics Employee Experience? Qualtrics is extremely customizable in regards to questions asked and reviewing data. What do you dislike about Qualtrics Employee Experience? I didn't receive the initial training when we launched with Qualtrics, so it is hard to improve the process as I don't know what all is available. Support has at times been difficult to work with. What problems is Qualtrics Employee Experience solving and how is that benefiting you? We are ...

"Qualtrics has been helpful to our program with survey outcomes and employee engagement software. "

What do you like best about Qualtrics Employee Experience? The data outcomes report are very helpful. Need more assistance setting up the dashboard. What do you dislike about Qualtrics Employee Experience? Some functions are not easily accessible. For example. on the engagement platform where is the delay email option for "send email". Somehow, my email messages are delayed, I do not want a delay. When I called the customer support line, I was placed on hold and asked for a call back ...

"New Client"

What do you like best about Qualtrics Employee Experience? The implementation phase has been smooth and clearly outlined, the platform capabilities are easy to pick up and customize What do you dislike about Qualtrics Employee Experience? Implementation consultants do not seem to be part of the team, could be more in house implementations Recommendations to others considering Qualtrics Employee Experience: N/A What problems is Qualtrics Employee Experience solving and how is that benefiting ...

"Great customer support "

What do you like best about Qualtrics Employee Experience? I was able to have a great learning experience as a customer with 1:1 support on building dashboards. What do you dislike about Qualtrics Employee Experience? I was not aware of the on-demand training until further into the implementation. I wish it would have been more clear right from the beginning. It is a great resource. Recommendations to others considering Qualtrics Employee Experience: Really dive into learning about the ...

"Our go-to Survey Tool"

What do you like best about Qualtrics Employee Experience? The design and simplicity of use has been by far the best tool we've seen. What do you dislike about Qualtrics Employee Experience? I have only been using it for a few months and so far I'm really enjoying the tool and all it's able to do for us! Recommendations to others considering Qualtrics Employee Experience: n/a What problems is Qualtrics Employee Experience solving and how is that benefiting you? Centralize our survey design ...

"Fantastic Company"

What do you like best about Qualtrics Employee Experience? The support for Qualtrics is phenomenal. They are always ready and have the best solutions. What do you dislike about Qualtrics Employee Experience? I find the flash chat on the main support page pretty annoying. What problems is Qualtrics Employee Experience solving and how is that benefiting you? The survey software allows many of our users to get stats that they wouldn't have gotten otherwise.

"EASY 360"

What do you like best about Qualtrics Employee Experience? Like the clarity of the tool on screen. It was helpful to customize the reports for the different people assessed. What do you dislike about Qualtrics Employee Experience? Setting up the back end is a little tedious What problems is Qualtrics Employee Experience solving and how is that benefiting you? Address perceptions of lack of communications in the workplace.

"Great for Employee Culture Surveys"

What do you like best about Qualtrics Employee Experience? The dashboard is really clear, the implementation process was easy and everyone was really helpful when getting everything set up. What do you dislike about Qualtrics Employee Experience? Dashboard can be a bit tricky- haven't used it a lot but would be nice if it was a little more intuitive. What problems is Qualtrics Employee Experience solving and how is that benefiting you? Having our employees participate in a ...

"Intuitive & Expansive"

What do you like best about Qualtrics Employee Experience? Qualtrics provides a very intuitive platform to manage end-to-end employee experience mapping. The integrated survey tools, dashboards and advanced analytics capabilities take it to the next level all in an easy to use package. What do you dislike about Qualtrics Employee Experience? The main downside to Qualtrics is that the text analytics are not as robust as I would have hoped or was told. This should be getting better with time, ...