spotsaas-logo
Get Listed
Qualified - Conversational Marketing Software

Qualified Reviews in April 2025: User Ratings, Pros & Cons

Boost your website's conversion with Qualified.

Add to compare

Starts from $3000/Month

Request a Quote

Qualified Reviews & Ratings

Rating Distribution

Excellent

(100)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(2)

Expert's Review

Qualified is a standout conversational marketing solution that offers a range of customizable experiments to enhance customer interactions and boost conversions. The platform's strengths lie in its ability to provide tailored experiences on websites, streamlining lead generation and improving sales team efficiency. Users appreciate the personalized support from ...Read more

Qualified pros and cons

  • Customer success team receives high praise for their support and assistance in building experiences.

  • Intuitive platform, with a variety of features like customizable chat experiences and rich analytics.

  • Excellent customer service and support provided by Success Architects and Customer Success Managers.

  • Seamless integration with CRM systems and Slack, making it easy to implement.

  • Learning curve for some users, requiring additional support for initial setup and usage.

  • Complex features can be overwhelming initially, especially for users with complex internal processes.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 81-90 out of 105

AU

Anonymous User

10/30/23

5 out of 5

"Responsive implementation, fast results"

What do you like best about Qualified? Implementation - our dedicated rep, Cassie, was extremely responsive, helpful, and proactive during our implementation process. As an admin, I had endless technical questions that were always answered (sometimes multiple times). Once the details of set up and integrations were clarified, it was easy to set up our segments and targeting criteria. We were able to start seeing progress and results almost as soon as we went live, with both booked meetings ...

Read more

AU

Anonymous User

10/30/23

5 out of 5

"Excellent Customer Experience"

What do you like best about Qualified? We moved from Drift to Qualified, mostly due to the lack of support and service offerings we needed from the partnership. Our Qualified CSM, Shawn, went above and beyond to not only implement the solution within 30 days, but also to help us set our KPIs and benchmarks for success. The team is dedicated, responsive, and has incredible ideas to help us build out our overall experience playbooks, which was critical for us as we are an incredibly small ...

Read more

EC

Elana C

10/27/23

5 out of 5

"Amazing product and outstanding customer support"

What do you like best about Qualified? I love how intuitive Qualified is. As an enablement manager the change management was easy, and our reps love using it. I also have to give a huge shoutout to our QSA, Brittany Rhyme, who is one of the best in customer support I've ever worked with. What do you dislike about Qualified? I feel as though we are too dependent on our QSA for routing questions, although that could be on us, but I wish the routing piece was easier. What problems is Qualified ...

Read more

AS

Austin S

10/27/23

5 out of 5

"Chat-tastic!"

What do you like best about Qualified? Qualified's chat is the real chat-tastic superstar in the conversational AI game. It's chat-tastically awesome for businesses seeking to talk the talk and walk the walk when it comes to engaging customers, prospects, and pipeline! Our CSM Danielle Lipschutz is the bomb. She is always pushing us to continually improve and provides incredible customer support. I've had the ability to use countless tools like this and this one is actually worth it's ...

Read more

AU

Anonymous User

10/27/23

5 out of 5

"Easy to use UI, great team of people to work with."

What do you like best about Qualified? The support from the team at Qualified has been top-notch. What do you dislike about Qualified? I have not had anything about the product or service that I've found to dislike. Recommendations to others considering Qualified: Think about how many times an account has come and gone, or how many times you wish you could have had a better way to go straight into engagement with an account. This is your solution! What problems is Qualified solving and how ...

Read more

AU

Anonymous User

10/27/23

5 out of 5

"Easy to use UI, great team of people to work with."

What do you like best about Qualified? The support from the team at Qualified has been top-notch. What do you dislike about Qualified? I have not had anything about the product or service that I've found to dislike. Recommendations to others considering Qualified: Think about how many times an account has come and gone, or how many times you wish you could have had a better way to go straight into engagement with an account. This is your solution! What problems is Qualified solving and how ...

Read more

AS

Austin S

10/27/23

5 out of 5

"Chat-tastic!"

What do you like best about Qualified? Qualified's chat is the real chat-tastic superstar in the conversational AI game. It's chat-tastically awesome for businesses seeking to talk the talk and walk the walk when it comes to engaging customers, prospects, and pipeline! Our CSM Danielle Lipschutz is the bomb. She is always pushing us to continually improve and provides incredible customer support. I've had the ability to use countless tools like this and this one is actually worth it's ...

Read more

EC

Elana C

10/27/23

5 out of 5

"Amazing product and outstanding customer support"

What do you like best about Qualified? I love how intuitive Qualified is. As an enablement manager the change management was easy, and our reps love using it. I also have to give a huge shoutout to our QSA, Brittany Rhyme, who is one of the best in customer support I've ever worked with. What do you dislike about Qualified? I feel as though we are too dependent on our QSA for routing questions, although that could be on us, but I wish the routing piece was easier. What problems is Qualified ...

Read more

AS

Austin S

10/27/23

5 out of 5

"Chat-tastic!"

What do you like best about Qualified? Qualified's chat is the real chat-tastic superstar in the conversational AI game. It's chat-tastically awesome for businesses seeking to talk the talk and walk the walk when it comes to engaging customers, prospects, and pipeline! Our CSM Danielle Lipschutz is the bomb. She is always pushing us to continually improve and provides incredible customer support. I've had the ability to use countless tools like this and this one is actually worth it's ...

Read more

EC

Elana C

10/27/23

5 out of 5

"Amazing product and outstanding customer support"

What do you like best about Qualified? I love how intuitive Qualified is. As an enablement manager the change management was easy, and our reps love using it. I also have to give a huge shoutout to our QSA, Brittany Rhyme, who is one of the best in customer support I've ever worked with. What do you dislike about Qualified? I feel as though we are too dependent on our QSA for routing questions, although that could be on us, but I wish the routing piece was easier. What problems is Qualified ...

Read more