spotsaas-logo
Get Listed
Qualified - Conversational Marketing Software

Qualified Reviews in April 2025: User Ratings, Pros & Cons

Boost your website's conversion with Qualified.

Add to compare

Starts from $3000/Month

Request a Quote

Qualified Reviews & Ratings

Rating Distribution

Excellent

(100)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(2)

Expert's Review

Qualified is a standout conversational marketing solution that offers a range of customizable experiments to enhance customer interactions and boost conversions. The platform's strengths lie in its ability to provide tailored experiences on websites, streamlining lead generation and improving sales team efficiency. Users appreciate the personalized support from ...Read more

Qualified pros and cons

  • Customer success team receives high praise for their support and assistance in building experiences.

  • Intuitive platform, with a variety of features like customizable chat experiences and rich analytics.

  • Excellent customer service and support provided by Success Architects and Customer Success Managers.

  • Seamless integration with CRM systems and Slack, making it easy to implement.

  • Learning curve for some users, requiring additional support for initial setup and usage.

  • Complex features can be overwhelming initially, especially for users with complex internal processes.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 71-80 out of 105

AU

Anonymous User

10/31/23

5 out of 5

"Working with Qualified has been an excellent, collaborative experience."

What do you like best about Qualified? The best part of working with Qualified is the partnership and collaboration with our dedicated Success partner. We switched from another chat platform and from day one the process has been smooth–from initially getting all of our experiences set up to the day-to-day support. In addition to the technical help we get from our Success partner, he takes the time to understand our unique goals and ways of working and provides actionable feedback and ...

Read more

AU

Anonymous User

10/31/23

5 out of 5

"Sr. Demand Generation Manager"

What do you like best about Qualified? Qualified is an awesome tool! It has a great UX and the customizable features have enabled us to tailor our chat experiences to our unique business needs, which has resulted in an improvement in our speed to lead and our overall website visitor experience. What truly sets the tool apart is the amazing customer support– the qualified team is proactive and accommodating to make sure we are getting the most out of the tool and all that it has to offer. We ...

Read more

AU

Anonymous User

10/30/23

5 out of 5

"Excellent Customer Experience"

What do you like best about Qualified? We moved from Drift to Qualified, mostly due to the lack of support and service offerings we needed from the partnership. Our Qualified CSM, Shawn, went above and beyond to not only implement the solution within 30 days, but also to help us set our KPIs and benchmarks for success. The team is dedicated, responsive, and has incredible ideas to help us build out our overall experience playbooks, which was critical for us as we are an incredibly small ...

Read more

AU

Anonymous User

10/30/23

5 out of 5

"Responsive implementation, fast results"

What do you like best about Qualified? Implementation - our dedicated rep, Cassie, was extremely responsive, helpful, and proactive during our implementation process. As an admin, I had endless technical questions that were always answered (sometimes multiple times). Once the details of set up and integrations were clarified, it was easy to set up our segments and targeting criteria. We were able to start seeing progress and results almost as soon as we went live, with both booked meetings ...

Read more

AU

Anonymous User

10/30/23

5 out of 5

"Responsive implementation, fast results"

What do you like best about Qualified? Implementation - our dedicated rep, Cassie, was extremely responsive, helpful, and proactive during our implementation process. As an admin, I had endless technical questions that were always answered (sometimes multiple times). Once the details of set up and integrations were clarified, it was easy to set up our segments and targeting criteria. We were able to start seeing progress and results almost as soon as we went live, with both booked meetings ...

Read more

AU

Anonymous User

10/30/23

5 out of 5

"Excellent Customer Experience"

What do you like best about Qualified? We moved from Drift to Qualified, mostly due to the lack of support and service offerings we needed from the partnership. Our Qualified CSM, Shawn, went above and beyond to not only implement the solution within 30 days, but also to help us set our KPIs and benchmarks for success. The team is dedicated, responsive, and has incredible ideas to help us build out our overall experience playbooks, which was critical for us as we are an incredibly small ...

Read more

AU

Anonymous User

10/30/23

5 out of 5

"Excellent Customer Experience"

What do you like best about Qualified? We moved from Drift to Qualified, mostly due to the lack of support and service offerings we needed from the partnership. Our Qualified CSM, Shawn, went above and beyond to not only implement the solution within 30 days, but also to help us set our KPIs and benchmarks for success. The team is dedicated, responsive, and has incredible ideas to help us build out our overall experience playbooks, which was critical for us as we are an incredibly small ...

Read more

AU

Anonymous User

10/30/23

5 out of 5

"Responsive implementation, fast results"

What do you like best about Qualified? Implementation - our dedicated rep, Cassie, was extremely responsive, helpful, and proactive during our implementation process. As an admin, I had endless technical questions that were always answered (sometimes multiple times). Once the details of set up and integrations were clarified, it was easy to set up our segments and targeting criteria. We were able to start seeing progress and results almost as soon as we went live, with both booked meetings ...

Read more

AU

Anonymous User

10/30/23

5 out of 5

"Responsive implementation, fast results"

What do you like best about Qualified? Implementation - our dedicated rep, Cassie, was extremely responsive, helpful, and proactive during our implementation process. As an admin, I had endless technical questions that were always answered (sometimes multiple times). Once the details of set up and integrations were clarified, it was easy to set up our segments and targeting criteria. We were able to start seeing progress and results almost as soon as we went live, with both booked meetings ...

Read more

AU

Anonymous User

10/30/23

5 out of 5

"Excellent Customer Experience"

What do you like best about Qualified? We moved from Drift to Qualified, mostly due to the lack of support and service offerings we needed from the partnership. Our Qualified CSM, Shawn, went above and beyond to not only implement the solution within 30 days, but also to help us set our KPIs and benchmarks for success. The team is dedicated, responsive, and has incredible ideas to help us build out our overall experience playbooks, which was critical for us as we are an incredibly small ...

Read more