Qualified Reviews in January 2025: User Ratings, Pros & Cons

"Great experience, on-demand interaction with prospects!"

What do you like best about Qualified? I like that I am able to interact with a prospect "in the moment". Not only can I chat with them, I am able to easily transition the conversation into a live conversation via the web browser. What do you dislike about Qualified? I would like the ability to easily track previous conversations in Qualified. What problems is Qualified solving and how is that benefiting you? I am able to have a conversation during a prospect's peak interest and while they ...

"Qualified has helped streamline pipeline growth for our team"

What do you like best about Qualified? - Qualified is easy and set up to use especially with the help and guidance of their team and docuemntation - User friendly both as an end user and admin * From the users standpoint it just stands as a simple chatbox that prompts them to answer the questions you've configured * From the admin you only need to alter a few settings here and there. It's very easy to maintain - Can make workflows as simple or complex as you need + workflows are also really ...

"I'm new to Qualified, and I found the program easy to use with the guidance I was provided."

What do you like best about Qualified? The UI is very friendly. At first, the screen looks busy but still looks easy to navigate. The overall layout is straightforward. The color coding makes it easay to view small text on a small monitor. I dont have to read everything to determine what actions I need to take. What do you dislike about Qualified? No dislikes so far. I haven't found any to mention yet. I'm new to the Qualififed program. After I have gained more experince, I can reveal some ...

"Great Sales Team but Poor Product"

What do you like best about Qualified? They have a nice looking UI. Plenty of lipstick trying to make it feel more mature than the product actually is. Good tool for live chat. What do you dislike about Qualified? Product is not mature and requires complete dependency on the Qualified team which can be the bottleneck in using their services. Salesforce integration requires too much customization and work from the Qualified team to get it running. Missing AI capablities and automation ...

"Unreliable software, slow support"

What do you like best about Qualified? The calendar booker UI is the best I've seen. What do you dislike about Qualified? Implementation takes a long time. Editing each experience whenever changes are made to routing is cumbersome. Support team is slow to respond to urgent requests, and requests are not always resolved. Have to ping Success Architects multiple times in order to get a response. Qualified bugs have prevented conversions on our site multiple times, costing the company ...