8.6
Spot Score
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Pure360 offers custom pricing plan
Over the past year, Pure360 has consistently demonstrated its value as a user-friendly and reliable email marketing platform for businesses of all sizes. Its intuitive drag-and-drop editor and seamless CRM integration simplify the creation of professional campaigns, while features like A/B testing, personalized content, and segmentation tools empower marketers to ...Read more
Simple, intuitive platform with a drag-and-drop editor that enables quick email creation, even for non-technical users.
Strong customer support team praised for quick responses, hands-on assistance, and follow-ups.
Excellent segmentation, list management, and personalization features, enabling detailed audience targeting and better campaign performance.
Reporting tools like heatmaps and campaign insights provide actionable data for optimization.
Poor customer service regarding contract renewals and auto-renewal policies, leading to dissatisfaction and complaints about rigidity.
Lack of flexibility or willingness to compromise in disputes, perceived as aggressive or uncooperative by users.
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Showing 51-54 out of 54
UI
User in Wholesale
02/26/18
"Great service"
What do you like best? The platform is easy to use and provides a lot of online support.
HH
Harriet H
02/21/18
"A great helpful team"
What do you like best? Everyone is always very helpful, and eager to help. Drag and Drop is a great easy system to use.
IC
Internal Consultant in Newspapers
02/19/18
"Efficient, Intelligent and Friendly"
What do you like best? Response time and clarity of communication - our team needed help as a backend customer, trying to resolve the different ways data was being consumed around our organisation. There was continuity and consistency of comms, even when people were on holiday
EG
Emma G
02/05/18
"A Company that really cares about its customers"
What do you like best? I've been using pure360 for almost 10 years. They really do have the most fantastic customer service team ever. If you've got a problem they will do their utmost to solve it quickly and efficiently. The account managers are also super helpful, calling to check-in every so often and giving pointers and advice and are always at the end of the phone or email if you need them.
