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8.6

Spot Score

Pure360 - Email Marketing Software

Pure360 Reviews in April 2025: User Ratings, Pros & Cons

Unleash personalized campaigns that stand out.

4.2

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Pure360 Reviews & Ratings

4.2

Very Good

Based on 71 ratings & 54 reviews

Rating Distribution

Excellent

(30)

Very Good

(15)

Good

(4)

Poor

(0)

Terible

(5)

Expert's Review

Over the past year, Pure360 has consistently demonstrated its value as a user-friendly and reliable email marketing platform for businesses of all sizes. Its intuitive drag-and-drop editor and seamless CRM integration simplify the creation of professional campaigns, while features like A/B testing, personalized content, and segmentation tools empower marketers to ...Read more

Pure360 pros and cons

  • Simple, intuitive platform with a drag-and-drop editor that enables quick email creation, even for non-technical users.

  • Strong customer support team praised for quick responses, hands-on assistance, and follow-ups.

  • Excellent segmentation, list management, and personalization features, enabling detailed audience targeting and better campaign performance.

  • Reporting tools like heatmaps and campaign insights provide actionable data for optimization.

  • Poor customer service regarding contract renewals and auto-renewal policies, leading to dissatisfaction and complaints about rigidity.

  • Lack of flexibility or willingness to compromise in disputes, perceived as aggressive or uncooperative by users.

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Showing 41-50 out of 54

UI

User in Marketing and Advertising

04/30/18

4 out of 5

"Great account management "

What do you like best? Account management and customer service have been absolutely brilliant.

AI

Administrator in Research

04/25/18

4.5 out of 5

"Super support"

What do you like best? I come from an angle where I only need to get in touch when something is not working with the platform or there are user queries around functionality etc, and I have to say we really don't need to get in touch very much at all! But what I like is that when I do, someone is always quick to respond. I always feel the issue is dealt with extremely well, that I have received a very thorough explanation, everything is made very clear and also told how any issues will be ...

Read more

JH

Jamie H

04/25/18

5 out of 5

"Great customer service"

What do you like best? Ticket replies are always super-fast and insightful - I've never been left hanging, reporting is reliable and the API offers some really useful and time saving functionality.

AH

Amy H

04/09/18

5 out of 5

"Easy-to-use email marketing software! "

What do you like best? We send out multiple campaigns a week, all with different focuses, layouts, images etc! Pure360 is one tool that ensures we can quickly create, edit and complete emails and get it sent within, I'd say, less than an hour! We send thousands of emails in one go, and Pure360 handles this with no hassles whatsoever!

JS

Joe S

03/18/18

5 out of 5

"Made best for E-Commerce Business."

What do you like best? Their Website & Email Personalisation is best so far. We created a personalized email within a minute. This saves us money and effort.

MM

Maria M

03/14/18

5 out of 5

"Marketing software"

What do you like best? Since they believe brands all of sizes should be able to deliver personalized, relevant, and timely marketing, they build the products that help us achieve that. They've played a huge part in defining the strategies and best practices within the entire email marketing industry.

UI

User in Hospital & Health Care

03/14/18

4 out of 5

"Pure360 great for exposure/increased traffic"

What do you like best? Innovative technology that is simple to Increase site traffic and mail services.

IA

Industry Analyst / Tech Writer in Education Management

03/14/18

3.5 out of 5

"good for outreach"

What do you like best? reaching a maximum number of people with minimal resources

JK

John K

03/12/18

4 out of 5

"Excellent product to grow subscriber base"

What do you like best? We have multiple campaigns running from multiple accounts, and no email calendar year is the same as the next. Not sure any other product could handle that as well as Pure360 does.

CT

Catherine T

03/05/18

5 out of 5

"Highly recommend Pure!!"

What do you like best? In the first year we increased our email sends by 200% and open rates improved by 7%. We are still receiving positive email campaign results and the Pure system helps us keep our customers engaged. Year on year we send 100% more emails to our customers. The system is user friendly and simple to use to schedule emails, report on them and tailor them to reach our customers with the right message at the right time.