8.6
Spot Score
Unleash personalized campaigns that stand out.
Add to compare
Pure360 offers custom pricing plan
Over the past year, Pure360 has consistently demonstrated its value as a user-friendly and reliable email marketing platform for businesses of all sizes. Its intuitive drag-and-drop editor and seamless CRM integration simplify the creation of professional campaigns, while features like A/B testing, personalized content, and segmentation tools empower marketers to ...Read more
Simple, intuitive platform with a drag-and-drop editor that enables quick email creation, even for non-technical users.
Strong customer support team praised for quick responses, hands-on assistance, and follow-ups.
Excellent segmentation, list management, and personalization features, enabling detailed audience targeting and better campaign performance.
Reporting tools like heatmaps and campaign insights provide actionable data for optimization.
Poor customer service regarding contract renewals and auto-renewal policies, leading to dissatisfaction and complaints about rigidity.
Lack of flexibility or willingness to compromise in disputes, perceived as aggressive or uncooperative by users.
Log in Required to View Reviews
Filter results
Sort by :
Showing 31-40 out of 54
LS
Louis S
08/23/18
"Professionalism and Expertise"
What do you like best? Great features and quick to respond. Also they sometimes do seminars about digital marketing.
PC
Pete C
08/15/18
"Amazing Potential"
What do you like best? The ability to personalise content based on user browsing (We're still working on this, but can see the potential). Also the basket recovery system has worked really well for us.
KC
Kerry C
08/15/18
"Great platform for Multiple Campaigns that you want to design yourself"
What do you like best? The Drag and Drop editor is great. It means that I can design my own email's quite easily. Scheduling campaigns in advance is also really easy which is great when you have a lot of emails to send out during the month.
HM
Hanna M
08/15/18
"Simple to use and easy to report"
What do you like best? We have been using PureCampaigns for our mail shots for several years now and over those years the system has greatly improved. The dashboard is simple to use and easy to navigate around, the new Drag & Drop Editor makes creating a new message so easy and the support I have received has been brilliant.
NB
Nikki B
08/14/18
"Easy to use and always helpful"
What do you like best? We have been using Pure360 for over two years to run multiple emails campaigns each week. The template builder is simple and really easy to use and the reporting features provide useful insights and important information.
TW
Tom W
08/14/18
"Quick resolution found with no business impact"
What do you like best? The responses from Pure360 were personal and also to the point. The issue I had was quickly diagnosed and a solution was communicated to me. I also liked the catch up email to make sure everything was ok and working correctly.
RN
Richard N
08/14/18
"Fantastic customer support and features"
What do you like best? Our account manager Zak is fantastic and always manages to find a solution quickly for any issues we are having. Our open rates are consistently high with the subject line selector, we love this feature! They also follow up on any queries until you are completely happy with the outcome.
SM
Serene Media
08/01/18
Terrible company that ties people into…
Terrible company that ties people into 12 month rolling contracts without telling you. To opt out you have to give them advance warning, otherwise they just auto-renew for 12 months, so if you ask to cancel after using them for 13 months for example, they won't cancel the agreement until 24 months is up - staff are rude and arrogant so I presume this is the only way they can stop customers from leaving too soon.
S
Serene
07/31/18
Terrible company that ties people into…
Terrible company that ties people into 12 month rolling contracts without telling you. To opt out you have to give them advance warning, otherwise they just auto-renew for 12 months, so if you ask to cancel after using them for 13 months for example, they won't cancel the agreement until 24 months is up - staff are rude and arrogant so I presume this is the only way they can stop customers from leaving too soon.
HS
Hemma S
06/20/18
"Excellent customer service"
What do you like best? Pure360 has such great customer service. They are friendly, informative and most importantly, rectify any issues almost immediately. They also follow up on any queries until you are completely happy with the outcome. I even got a personal email from one person there wishing me luck before my campaign went out!
