8.6
Spot Score
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Pure360 offers custom pricing plan
Over the past year, Pure360 has consistently demonstrated its value as a user-friendly and reliable email marketing platform for businesses of all sizes. Its intuitive drag-and-drop editor and seamless CRM integration simplify the creation of professional campaigns, while features like A/B testing, personalized content, and segmentation tools empower marketers to ...Read more
Simple, intuitive platform with a drag-and-drop editor that enables quick email creation, even for non-technical users.
Strong customer support team praised for quick responses, hands-on assistance, and follow-ups.
Excellent segmentation, list management, and personalization features, enabling detailed audience targeting and better campaign performance.
Reporting tools like heatmaps and campaign insights provide actionable data for optimization.
Poor customer service regarding contract renewals and auto-renewal policies, leading to dissatisfaction and complaints about rigidity.
Lack of flexibility or willingness to compromise in disputes, perceived as aggressive or uncooperative by users.
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JD
James D
03/18/19
"Great customer service and performance"
What do you like best? My customer success manager, Katie, is brilliant, we have regular calls to discuss our clients and how we can work as a team to improve on metrics. Even though there are restrictions with what we can do with some clients she offers insights that can still be implemented.
MS
Mark S
03/11/19
"Extremely happy customer"
What do you like best? As an experience marketer and marketing manager within the University of Sheffield, I've had experience of several email marketing platforms and it's safe to say that Pure360 is the best one that I have used. The drag and drop email builder is very easy to use, yet it is very capable of creating professional looking emails. The integration with our CRM system was also seamless and works exactly as we need. The support from the customer service team is also very responsive.
CC
Cat C
12/17/18
"Easy to use tool and very good customer support"
What do you like best? I liked most the drag & drop editor which is very easy to use, not having to wait for html support; then the efficiency of the account manager and the people at customer support who are are always helpful, efficient and friendly.
MR
Miranda R
12/15/18
"Digital marketing director"
What do you like best? Pure 360’s tech is simple & easy to use! What do you dislike?
JB
Jackie B
12/14/18
"easy to use "
What do you like best? Easy to use email marketing platform with some great features. Would definitely recommend to other marketers.
NB
Nathaniel B
12/14/18
"Pure 360 -Review"
What do you like best? The platform is intuitive for new starters and has all the basic requirements expected for a 21st century Email platform.
MB
Melissa B
11/22/18
"Great Platform"
What do you like best? Ease of use, great support from customer service and opportunities within the platform
UI
User in Insurance
11/19/18
"Fantastic at what they do "
What do you like best? Quite simply, everything seems to work and when it doesn't their support team are lightning fast at getting back to you.
LW
Liam W
08/24/18
"Excellent email broadcast platform"
What do you like best? After using other platforms we moved to Pure360 two years ago. The editor is excellent and emails look much better than other platforms and the editor is very easy to use. List management is also different to other platforms and works perfectly with our business type and the way we use our data. Pure360's blog posts and knowledge output has also been very useful, especially around GDPR best practice.
UI
User in Insurance
08/23/18
"Great Customer Service"
What do you like best? The support team have been great. They always respond and continually keep you updated throughout the process.
