8.6
Spot Score
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Pure360 offers custom pricing plan
Over the past year, Pure360 has consistently demonstrated its value as a user-friendly and reliable email marketing platform for businesses of all sizes. Its intuitive drag-and-drop editor and seamless CRM integration simplify the creation of professional campaigns, while features like A/B testing, personalized content, and segmentation tools empower marketers to ...Read more
Simple, intuitive platform with a drag-and-drop editor that enables quick email creation, even for non-technical users.
Strong customer support team praised for quick responses, hands-on assistance, and follow-ups.
Excellent segmentation, list management, and personalization features, enabling detailed audience targeting and better campaign performance.
Reporting tools like heatmaps and campaign insights provide actionable data for optimization.
Poor customer service regarding contract renewals and auto-renewal policies, leading to dissatisfaction and complaints about rigidity.
Lack of flexibility or willingness to compromise in disputes, perceived as aggressive or uncooperative by users.
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Showing 11-20 out of 54
RW
Rachel W
07/31/19
"Excellent results with customer service to match"
What do you like best? The last 18 months have been a complete learning curve to me in terms of b2b email marketing. I can't thank Pure360 enough for the support they've provided as well as advice and feedback. I feel confident in making changes and have revitalised our monthly comms. I love being able to review what we do and looking at the heatmap that Pure360 provide once each campaign has ended - it really gives you ideas on where you need to improve and what works well. Thank you Pure360!
AI
Administrator in Education Management
05/31/19
"Pure 360 works for our Business"
What do you like best? I find the list management excellent. We use segmentation and Pure 360 works really well for us. Unlike other platforms the lists 'talk' to each other so if someone unsubscribes from one list they are unsubscribing from all lists. I also like the editor tool, it is possible to create engaging content using pre existing templates.
UI
User in Financial Services
05/30/19
"Easy to use platform"
What do you like best? I like the platform layout - email build is very easy What do you dislike?
KA
Katie A
05/29/19
"Brilliant customer service and support"
What do you like best? The platform itself is intuitive to use and easy navigate, providing clear insight into campaign results. The support staff are very responsive and helpful, and if there is ever a problem they are happy to call to produce a faster resolution rather than just going back and forth over email.
PC
Paul C
05/29/19
"Much improved user interface."
What do you like best? There are a good features on Pure360. Not all platforms such as this have SMS as well as email, this is a big selling point for us.
PH
Phil H
05/29/19
"Excellent Support!"
What do you like best? I'm fairly new to using Pure360 and have had some fairly complex projects that have needed pushing through. The support i've had has been fantastic from everyone i've spoken to, i genuinely can't fault it.
AA
Adeyemi A
03/27/19
"Easy to use!"
What do you like best? I like the ability to easily run A/B tests on subject lines. Having worked with numerous marketing ESPs, Pure360 approach it in a truly user friendly way.
AM
Adam M
03/21/19
"Great product backed up with great service and support"
What do you like best? Pure360 main strength is its ease of use. For a powerful tool to be not complicated in its application means you can produce fantastic results and give your customers a happy and fulfilling experience.
NP
Nicolas P
03/19/19
"Good overall service. "
What do you like best? Easy to use interface and the fast, responsive customer service.
JD
James D
03/18/19
"Great customer service and performance"
What do you like best? My customer success manager, Katie, is brilliant, we have regular calls to discuss our clients and how we can work as a team to improve on metrics. Even though there are restrictions with what we can do with some clients she offers insights that can still be implemented.
