8.6/10
Spot Score
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TH
Tim H
11/21/19
"A solid system, easy to use and excellent support"
What do you like best? I like Pure's no fuss easy to use platform that is great for getting a campaign together in a quick and efficient fashion and if there is ever a problem a team member can be contacted pretty quick.
SW
Susannah W
11/19/19
"Great performance and customer support"
What do you like best? The user interface is very easy to navigate, and getting support for any queries is always an easy and quick process. I also appreciate how easy it is to customise your emails, something I didn't experience with previous software I have used.
AI
Administrator in Computer Software
09/19/19
"Brilliant email marketing platform with some amazing marketing automation features"
What do you like best? The marketing automation feature set is extremely useful. Campaign sending timing has improved our response rates.
RW
Rachel W
07/31/19
"Excellent results with customer service to match"
What do you like best? The last 18 months have been a complete learning curve to me in terms of b2b email marketing. I can't thank Pure360 enough for the support they've provided as well as advice and feedback. I feel confident in making changes and have revitalised our monthly comms. I love being able to review what we do and looking at the heatmap that Pure360 provide once each campaign has ended - it really gives you ideas on where you need to improve and what works well. Thank you Pure360!
KA
Katie A
05/29/19
"Brilliant customer service and support"
What do you like best? The platform itself is intuitive to use and easy navigate, providing clear insight into campaign results. The support staff are very responsive and helpful, and if there is ever a problem they are happy to call to produce a faster resolution rather than just going back and forth over email.
AM
Adam M
03/21/19
"Great product backed up with great service and support"
What do you like best? Pure360 main strength is its ease of use. For a powerful tool to be not complicated in its application means you can produce fantastic results and give your customers a happy and fulfilling experience.
JD
James D
03/18/19
"Great customer service and performance"
What do you like best? My customer success manager, Katie, is brilliant, we have regular calls to discuss our clients and how we can work as a team to improve on metrics. Even though there are restrictions with what we can do with some clients she offers insights that can still be implemented.
MS
Mark S
03/11/19
"Extremely happy customer"
What do you like best? As an experience marketer and marketing manager within the University of Sheffield, I've had experience of several email marketing platforms and it's safe to say that Pure360 is the best one that I have used. The drag and drop email builder is very easy to use, yet it is very capable of creating professional looking emails. The integration with our CRM system was also seamless and works exactly as we need. The support from the customer service team is also very responsive.
CC
Cat C
12/17/18
"Easy to use tool and very good customer support"
What do you like best? I liked most the drag & drop editor which is very easy to use, not having to wait for html support; then the efficiency of the account manager and the people at customer support who are are always helpful, efficient and friendly.
MR
Miranda R
12/15/18
"Digital marketing director"
What do you like best? Pure 360’s tech is simple & easy to use! What do you dislike?