9.0
Spot Score
Connect with visitors and customers seamlessly.
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Starts from $39/User/Month when Billed Yearly
Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless integration with websites, and real-time communication features. The customizable widgets and pre-chat info offer valuable insights into customer interactions, enhancing the ...Read more
Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.
Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.
Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.
Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.
Lack of Desktop App can lead to tab management issues and increased browser tabs.
Inactivity logout feature can disrupt continuous monitoring and prompt response.
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Showing 61-70 out of 225
EB
Eliza B
01/24/19
"Great way to chat"
What do you like best about Pure Chat? Here at the sugar shack I use it to communicate to my current customers and future customers. I love how easy it is to use. What do you dislike about Pure Chat? I can not think of anything negative to say About this chat. What problems is Pure Chat solving and how is that benefiting you? I use it to communicate with my customers. And also future customers to let them know what deals and sales we are having or going to be having. It brings in more ...
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DL
Derek L
01/17/19
"Intuitive Design"
What do you like best about Pure Chat? I hate spending time learning how to use new technology given how quickly it is always changing. Pure chat provides a truly out-of-the-box solution with an intuitive dashboard. What do you dislike about Pure Chat? It would be great to carry a particular conversation through from session to session and from email back to chat again. Not a huge issue as many customers don't reconnect, but for those that do - having "conversational marketing" [like Drift ...
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AU
Anonymous User
01/15/19
"A great tool for your business"
What do you like best about Pure Chat? You can easily sell to the prospects, and put the support customers in the right direction .The theme look very nice, I've used a lot chat applications and this one simply looks good. What do you dislike about Pure Chat? There is no windows desktop application to install but dont think its bad, we are in 2019. Recommendations to others considering Pure Chat: You wont go wrong with this What problems is Pure Chat solving and how is that benefiting ...
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AU
Anonymous User
01/15/19
"A great tool for your business"
What do you like best about Pure Chat? You can easily sell to the prospects, and put the support customers in the right direction .The theme look very nice, I've used a lot chat applications and this one simply looks good. What do you dislike about Pure Chat? There is no windows desktop application to install but dont think its bad, we are in 2019. Recommendations to others considering Pure Chat: You wont go wrong with this What problems is Pure Chat solving and how is that benefiting ...
Read more
LK
Lenarda K
01/08/19
"Pure Chat is on the rise"
What do you like best about Pure Chat? Pure chat is has a free version. We are able to assist our clients immediately and it not costing the company any extra money. What do you dislike about Pure Chat? I wish I had one. They give you excellent functionality for free and even more if you upgrade. Pricing in inline with other services. I'll update this review should a con present itself. Recommendations to others considering Pure Chat: Continue to keep the free version. What problems is Pure ...
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AD
Amanda D
01/08/19
"Best Chat Software!"
What do you like best about Pure Chat? What I like best about Pure Chat is how easy it is to use for both customer service representatives as well as our patients. It is intuitive and able to be customized to each branch of the company's needs to make communication more effective and helpful. Our patient's have had absolutely no difficulty using the feature on our websites and we have even gotten frequent positive feedback regarding how convenient it is for them. What do you dislike about ...
Read more
LK
Lenarda K
01/08/19
"Pure Chat is on the rise"
What do you like best about Pure Chat? Pure chat is has a free version. We are able to assist our clients immediately and it not costing the company any extra money. What do you dislike about Pure Chat? I wish I had one. They give you excellent functionality for free and even more if you upgrade. Pricing in inline with other services. I'll update this review should a con present itself. Recommendations to others considering Pure Chat: Continue to keep the free version. What problems is Pure ...
Read more
AD
Amanda D
01/08/19
"Best Chat Software!"
What do you like best about Pure Chat? What I like best about Pure Chat is how easy it is to use for both customer service representatives as well as our patients. It is intuitive and able to be customized to each branch of the company's needs to make communication more effective and helpful. Our patient's have had absolutely no difficulty using the feature on our websites and we have even gotten frequent positive feedback regarding how convenient it is for them. What do you dislike about ...
Read more
LR
Lenarda R
01/04/19
"Available for our clients at all times."
What do you like best about Pure Chat? I like that we can be available to assist clients 24 hours a day. We can set up quick responses and quick answers for common question. What do you dislike about Pure Chat? I don't have any dislikes about this program. Recommendations to others considering Pure Chat: I would recommend Pure chat to an online company that is looking to offer the function of chatting with their customers. What problems is Pure Chat solving and how is that benefiting ...
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LR
Lenarda R
01/04/19
"Available for our clients at all times."
What do you like best about Pure Chat? I like that we can be available to assist clients 24 hours a day. We can set up quick responses and quick answers for common question. What do you dislike about Pure Chat? I don't have any dislikes about this program. Recommendations to others considering Pure Chat: I would recommend Pure chat to an online company that is looking to offer the function of chatting with their customers. What problems is Pure Chat solving and how is that benefiting ...
Read more
