Pure Chat Reviews in April 2025: User Ratings, Pros & Cons

"fast and easy"

What do you like best about Pure Chat? not hard to learn! Easy to use for communication What do you dislike about Pure Chat? Nothing that I dislike at this point in time What problems is Pure Chat solving and how is that benefiting you? Easily communicating which is key

"A good chat and with good integration options"

What do you like best about Pure Chat? I like the integration options with a single click, it is easy to use the panel, the client's chat is registered in case you have to answer after the client left the chat What do you dislike about Pure Chat? PureChat It does not give much time to respond to customers in real time Recommendations to others considering Pure Chat: The best thing is that you have a free trial version for people who have a small business or want to try the service first. It ...

"Purechat One of the best to start"

What do you like best about Pure Chat? It has a very good user interface, I also think that they have updated this and for the customers, this is appreciated. What do you dislike about Pure Chat? Sometimes if an agent takes a little time to answer a chat, you can disconnect, I think it's a point to pay more attention. Recommendations to others considering Pure Chat: I think it's the first option that a person or company should use if you like you can update the plan. What problems is Pure ...

"Awesome Functionality"

What do you like best about Pure Chat? Mostly i like the integration features which allows you to combine things. Especially, you can have Pure Chat messages as notifications in Slack and you can integrate it with WHMCS same time. What do you dislike about Pure Chat? I believe the growth plan could have more than one website.The embedded report could have more statistics than it has. Recommendations to others considering Pure Chat: Use the amazing integration features and mostly the Google ...

"Purechat la mejor opcion para pequeñas y grades compañias"

What do you like best about Pure Chat? Me encanta la opcion gratis para las personas que recien comienzan con su empresa, despues puedes comprar alguno de los 2 planes existentes a medida que creces. La notificaciones andan genial, tiene version para IOS y Android que tambien se agradece. What do you dislike about Pure Chat? Solo permite tener hasta 3 agentes para el soporte con la version gratuita, pero nosotros compramos la de 10 asi que mas que satisfechos. Recommendations to others ...

"Reasonably priced, efficient chat software"

What do you like best about Pure Chat? I really like the ring options because I can always tell which ring is Pure Chat , also the function that allows you to invite other team members into the chat, even from different departments, others can join in on the chat and you can stay in the chat or leave it , it's really great been able immediately to bring others into the chat. What do you dislike about Pure Chat? While there is a free plan but of course without all the extras, but as far as ...

"customer service with pure chat "

What do you like best about Pure Chat? real time action when talking to clients ,simple esay to use ,pop up chat What do you dislike about Pure Chat? slow reaction time when answering but Im not sure if that has to do with internet speed or a tech issue ...otherwise it really doesnt have to many defects Recommendations to others considering Pure Chat: Its simple easy to set up and will give you a unique way to interact with clients b + software in my eyes What problems is Pure Chat solving ...

"Decent software but could use improvement"

What do you like best about Pure Chat? one thing I like best about the software is how easy it is to communicate with people who are seeking help and how easily they are able to understand What do you dislike about Pure Chat? one thing I dislike about the software that is too limited and communication and could have upgraded forms of improvement that what facilitate the user in finding an answer What problems is Pure Chat solving and how is that benefiting you? The problem is we are solving ...

"The best free chat software!"

What do you like best about Pure Chat? I just love PureChat! First of all, I love that it's free (I mean, who wouldn't like that). The free version has just enough features for our use. It lets you customize a lot of things like the chat box appearance, the option to have questions emailed, mobile vs desktop appearance, etc. You can have as many staff members as you need and easily invite them via email so they can login on their own page. You can set up canned responses so you're always ...

"Great way to chat"

What do you like best about Pure Chat? Here at the sugar shack I use it to communicate to my current customers and future customers. I love how easy it is to use. What do you dislike about Pure Chat? I can not think of anything negative to say About this chat. What problems is Pure Chat solving and how is that benefiting you? I use it to communicate with my customers. And also future customers to let them know what deals and sales we are having or going to be having. It brings in more ...