9.0
Spot Score
Connect with visitors and customers seamlessly.
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Starts from $39/User/Month when Billed Yearly
Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless integration with websites, and real-time communication features. The customizable widgets and pre-chat info offer valuable insights into customer interactions, enhancing the ...Read more
Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.
Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.
Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.
Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.
Lack of Desktop App can lead to tab management issues and increased browser tabs.
Inactivity logout feature can disrupt continuous monitoring and prompt response.
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AU
Anonymous User
06/28/19
"It's very helpful in talking with our overseas clients and customers."
What do you like best about Pure Chat? Being able to talk to overseas clients and customers quickly through text. What do you dislike about Pure Chat? Have had a few issues connecting at times or having to log back in. This can lead to some people leaving a chat before I'm able to get to them in time. Recommendations to others considering Pure Chat: It is very helpful for overseas customers and buyers, which is what we use it for. What problems is Pure Chat solving and how is that ...
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MJ
Mr. J
06/12/19
"No cost live chat software that actually works!!"
What do you like best about Pure Chat? It’s free of charge and has all the features of a premium service. Change the design to match your companies color scheme. Insert your logo. No ads. Includes mobile app for chatting on the go and a hosted support page for interacting with your clients in a secure environment. What do you dislike about Pure Chat? Have yet to find anything that was dislikable. Works perfectly. Recommendations to others considering Pure Chat: I would say you have nothing ...
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MJ
Mr. J
06/12/19
"No cost live chat software that actually works!!"
What do you like best about Pure Chat? It’s free of charge and has all the features of a premium service. Change the design to match your companies color scheme. Insert your logo. No ads. Includes mobile app for chatting on the go and a hosted support page for interacting with your clients in a secure environment. What do you dislike about Pure Chat? Have yet to find anything that was dislikable. Works perfectly. Recommendations to others considering Pure Chat: I would say you have nothing ...
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AU
Anonymous User
05/04/19
"I live the service provided "
What do you like best about Pure Chat? It’s easy and simple no error messages and it has a fast loading process What do you dislike about Pure Chat? U honestly don’t dislike nothing about this program I like the program alot Recommendations to others considering Pure Chat: Awesome app What problems is Pure Chat solving and how is that benefiting you? I’m speaking to other member with our company and also use it within our company as well
AU
Anonymous User
04/26/19
"A good and rewarding experience. "
What do you like best about Pure Chat? Purechat is very very easy to use and requires very minimum training when learning how to use. It does not have a huge learning curve so it is very easy and fast to learn. I also love how simple it looks not too confusing and not too busy. What do you dislike about Pure Chat? Sometimes it does lag a little bit so it makes it a little hard to move on with the chat. What problems is Pure Chat solving and how is that benefiting you? We are solving day to ...
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JW
joey w
04/25/19
" a very necessary and useful tool"
What do you like best about Pure Chat? I like it a lot because it is a very simple solution to be able to support the clients in real time thanks to its control panel that is quite simple and intuitive, it is easy to implement and no guidance or previous experience is needed to use it, for what I consider a great ally. What do you dislike about Pure Chat? I do not dislike anything, for the moment I have experienced many benefits so I could not complain, I will continue using your ...
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JW
joey w
04/25/19
" a very necessary and useful tool"
What do you like best about Pure Chat? I like it a lot because it is a very simple solution to be able to support the clients in real time thanks to its control panel that is quite simple and intuitive, it is easy to implement and no guidance or previous experience is needed to use it, for what I consider a great ally. What do you dislike about Pure Chat? I do not dislike anything, for the moment I have experienced many benefits so I could not complain, I will continue using your ...
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EC
evan c
04/13/19
"very useful has helped me a lot in communication with work team"
What do you like best about Pure Chat? I really like the ease with which you can start to implement this software because its control panel is very simplified so there will be no major complications to learn how to use it, in my experience it has greatly facilitated the communication process between clients and My work team making the experience by both parties much more pleasant What do you dislike about Pure Chat? for the moemnto I have not got a function that I dislike, since in general ...
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EC
evan c
04/13/19
"very useful has helped me a lot in communication with work team"
What do you like best about Pure Chat? I really like the ease with which you can start to implement this software because its control panel is very simplified so there will be no major complications to learn how to use it, in my experience it has greatly facilitated the communication process between clients and My work team making the experience by both parties much more pleasant What do you dislike about Pure Chat? for the moemnto I have not got a function that I dislike, since in general ...
Read more
AU
Anonymous User
04/04/19
"Best Chat Out There "
What do you like best about Pure Chat? Live chat is available on Apple AND android devices! What do you dislike about Pure Chat? Live chat sometimes has minor glitches and logs you out What problems is Pure Chat solving and how is that benefiting you? Able to chat with multiple people at one time
