Pure Chat Reviews in April 2025: User Ratings, Pros & Cons

"Fantastic chat software, incredible company"

What do you like best about Pure Chat? The ability to chat with people, whether existing clients, accounts that owe us money, or new potential leads has been incredibly popular. Integrating Pure Chat onto our web page has been very simple and straight forward, and they even have a WordPress plug in. You can completely customize the chat box to match your page and request only what information you want to know. What do you dislike about Pure Chat? Nothing, if you think the product is missing ...

"Pure Chat Experience"

What do you like best about Pure Chat? You can have a "quick" statement file to answer commonly asked questions to the customer without having to retype the message over and over. Can quickly help a customer instead of taking several min. on a phone call with them. Like that you can see the name and email of the customer chatting. What do you dislike about Pure Chat? It would drop our chats often off line and the customers would have to wait inline again to reach us. So have to email ...

"Great Program for Assisting Clients"

What do you like best about Pure Chat? I like the ability to live chat with clients and the ability to send links and documents as needed. What do you dislike about Pure Chat? There is nothing I have run into that I do not like. What problems is Pure Chat solving and how is that benefiting you? PureChat provides real time chatting with clients to help resolve the issues as quickly as possible.

"Pure Chat is Awesome!"

What do you like best about Pure Chat? It's so user friendly and easy to customize. What do you dislike about Pure Chat? Honestly...there isn't anything I dislike. What problems is Pure Chat solving and how is that benefiting you? We are able to instantly help our customers and potential customers. We've found that we have increased retention rate with existing customers because we're available to answer questions when they're online and need the assistance.

"Just ok.."

What do you like best about Pure Chat? It's easy to use but there a lot of errors in the program. What do you dislike about Pure Chat? Notification & support issues. Logs off a lot. What problems is Pure Chat solving and how is that benefiting you? Quick & convenient support to our online customers.

"Pure Chat Review"

What do you like best about Pure Chat? It is a very simple product and I like that has an up to date look and feel.. What do you dislike about Pure Chat? It occasionally goes down & it's hard to get user support for the program. What problems is Pure Chat solving and how is that benefiting you? Answering all customer questions, complaints, problems. It is very convenient for our customers & they love it.

"Pure Chat another fusion of slack and asana"

What do you like best about Pure Chat? I like the fact that Pure Chat keeps track of visitor count to the website and provides a clean overview of that What do you dislike about Pure Chat? Overcrowded space, pure chat is a fusion of Asana and Slack. We've used both, pure is of the same category. What problems is Pure Chat solving and how is that benefiting you? Keep tabs of website visitors and a chat app.

"Pure Chat"

What do you like best about Pure Chat? It is quick and customers and talk to you live while they are still doing other work What do you dislike about Pure Chat? It is hard when the site is not working correctly because we depend on it to hear from our customers. What problems is Pure Chat solving and how is that benefiting you? We can help customers with IT problems as well as maneuvering through our online products. We can also help them with ordering questions.

"Functionality"

What do you like best about Pure Chat? Nothing beats speaking to a live person in the other end without having to go through a myriad of phone prompts. I previously used this application and highly recommend it. What do you dislike about Pure Chat? You may experience a slight delay in communication. What problems is Pure Chat solving and how is that benefiting you? You can address issues with software programs you may be experiencing in real time when the provider subscribes to Pure Chat. ...

"Pure Chat makes live chats super simple, intuitive and no-fuss"

What do you like best about Pure Chat? I like how easy it is to engage with our web visitors - Just a couple clicks and you're already engaging with your prospects. The tool is simple and straightforward to use. Intuitive design and user-friendliness means no confusion and very little training needed. It's helpful to be able to see the geographical locations of the prospects on your site, as well as where they entered your site (which page or link lead them to you) along with previous visit ...