9.0
Spot Score
Connect with visitors and customers seamlessly.
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Starts from $39/User/Month when Billed Yearly
Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless integration with websites, and real-time communication features. The customizable widgets and pre-chat info offer valuable insights into customer interactions, enhancing the ...Read more
Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.
Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.
Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.
Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.
Lack of Desktop App can lead to tab management issues and increased browser tabs.
Inactivity logout feature can disrupt continuous monitoring and prompt response.
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Showing 91-100 out of 225
AU
Anonymous User
07/27/18
"Powerful Professional Live Chat "
What do you like best about Pure Chat? Pure Chat is easy to use, configure and setup. It has a simple interface for obtaining code snippets for your website. Integration with WordPress websites are an absolute breeze. Pure Chat lets you customize the chat box, setup canned responses for online and offline modes, add and manage teams, obtain reports, and even transcripts of the conversations. What do you dislike about Pure Chat? There are not many third-party integrations. We also were ...
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AG
Aitor G
07/23/18
"Great free chat software for businesses"
What do you like best about Pure Chat? What I like most is that this software is completely free, so I was able to install it in my company and test it quickly. The result has been a happier staff being able to communicate by chatting, making the work more fun. What do you dislike about Pure Chat? I would like to see more customization options, but I am sure they will be included in future updates. I would also like this programme to have more audience, more publicity, so that it can reach ...
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BW
B W
06/29/18
"The best"
What do you like best about Pure Chat? Fun to work with and it’s easy to learn. What do you dislike about Pure Chat? The colors on the background I think it would be cool to customize it. Recommendations to others considering Pure Chat: Update the software more often. What problems is Pure Chat solving and how is that benefiting you? Tech support.
AU
Anonymous User
06/14/18
"I enjoy using it because it is very convenient"
What do you like best about Pure Chat? I like to simplicity of the software and how it is made for easy access What do you dislike about Pure Chat? There can be alot of notifications and kind of messy What problems is Pure Chat solving and how is that benefiting you? Communication has become alot easier
MD
Matias D
04/10/18
"Great tool to use"
What do you like best about Pure Chat? Pure chat is a great tool to use effectively for communication with team members. What do you dislike about Pure Chat? The software sometimes can be slow at times. What problems is Pure Chat solving and how is that benefiting you? Collaboration with external clients
CM
Chamakhe M
02/10/18
"Purechat was an helpdesk disaster"
What do you like best about Pure Chat? It had a beautiful user interface ; dashbaord was self explanatory and easy to navigate around. What do you dislike about Pure Chat? We had issues opening new chats.On countless occasions , we opened a new chat only for the agent to be told the customer had gone offline.Turned out the notification system was sometimes late,thus informing us of new chats after the customer had gone offline.It was a free trial though,don't know if the paid version was ...
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AU
Anonymous User
01/31/18
"Pure Chat review"
What do you like best about Pure Chat? It is an easy and fast way to connect with customers. What do you dislike about Pure Chat? Cannot add screenshots or photos to chat What problems is Pure Chat solving and how is that benefiting you? Real time chat is preferred by many customers who prefer to shop online
RM
Rose-Arielle M
01/30/18
"Very user friendly"
What do you like best about Pure Chat? Chat is very user friendly and allows for quick effective communication. What do you dislike about Pure Chat? I have never had any issues or glitches with pure chat. What problems is Pure Chat solving and how is that benefiting you? Quick effective communication among colleagues.
KM
Kenneth M
01/30/18
"Very user friendly "
What do you like best about Pure Chat? Chat is very easy to use and never glitches. What do you dislike about Pure Chat? No problems so far so I'm currently satisfied. What problems is Pure Chat solving and how is that benefiting you? Customer service
NH
Nick H
01/08/18
"A great way for your customers to get in touch"
What do you like best about Pure Chat? Pure Chat is very good for its ability to put your customers in touch with you. Many will be less likely to get in touch if they have to call you. Where Pure Chat helps us, is knowing who is getting in contact, whether they are a customer or prospective customer. This means that you can easily sell to the prospects, and put the support customers in the right direction. What is also very good is the amount of information Pure Chat gives about an ...
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