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ProProfs Survey Maker - NPS Software

ProProfs Survey Maker Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your customer interactions with our survey maker.

4.4

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ProProfs Survey Maker Reviews & Ratings

4.4

Very Good

Based on 54 ratings & 44 reviews

Rating Distribution

Excellent

(26)

Very Good

(15)

Good

(3)

Poor

(0)

Terible

(0)

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Showing 21-30 out of 44

UI

User in Broadcast Media

07/16/20

5 out of 5

Very good platform. No complaints here.

What do you like best? The layout is very flexible and simple to navigate. I love the net promoter score measurements as well. This really has helped the business grow phenomenally What do you dislike? Really no complaints. The mobile configuration of the website is slightly different than the website for desktop layout. However, both are still good! I think the social media integrations are not really needed. Nevertheless, they are good to have if one wants to share their metrics ...

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AI

Administrator in Marketing and Advertising

07/16/20

4.5 out of 5

Versatile and Powerful tool for Creating Surveys

What do you like best? It’s a user-friendly tool with just the right features. The best part about the tool is that it provides over 100 beautiful survey templates and a ready-to-use pool of questions, making the process of building surveys quite effortless. We were amazed by the flexibility the tool offered us. We could add multimedia to the surveys and experiment with their design, to give them the right look - just how we wanted. What do you dislike? We did not encounter any ...

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AR

Anonymous Reviewer

07/16/20

4 out of 5

A Great Feedback Capture Tool

PROS & CONS What are the best aspects of this product? The best part about ProProfs Survey Maker is the 100+ survey templates and the vast library of ready-made questions it provides. Capturing feedback from respondents is incredibly easy with this tool. We could create a variety of surveys - in-app surveys, polls, NPS, popup surveys, and share them quickly with respondents via social media or emails and embed them in our knowledge base and websites. Easy customization and insightful ...

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UI

User in E-Learning

06/29/20

5 out of 5

Easy,free and versatile

What do you like best? I like the fact that you can link your profile to various accounts i.e. google, hotmail to login.I like that I can get helpful tips via a youtube tutorial or just click and get started.There are six types of surveys that I can create and distribute via email, embed on my website via app . My survey can be consist of one or many questions. I especially appreciate the survey templates as a quick go to.I like that even as a free member my surveys are unlimited. ...

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AI

Administrator in Education Management

06/29/20

4 out of 5

Great Survey Tool!

What do you like best? This is a great survey tool, my favorite feature is the ability to seamlessly embed these forms into webpages. I'm no HTML expert and I was able to do this effortlessly. What do you dislike? I really wish you were able to give specific feedback on individual questions. We tried utilizing this internally for a quiz and we were not able to program specific feedback for incorrect responses. We were only able to give a generic 'correct' or 'incorrect' message per ...

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SN

Sanjay N

06/22/20

4 out of 5

one of esaiest survay maker with all options you required.

What do you like best? custom survey themes, help to share the survey on my blog and different website, help in gaining insights on the respondent one of the best options enable survey logic mobile-friendly survey and can send the survey through email and many more. What do you dislike? the user interface needs improvement and must-have better sample survey for easy understanding Recommendations to others considering the product: best for creating a survey for small or big ...

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IV

Irov V

04/29/20

4.5 out of 5

An easy to use and yet comprehensive survey software

What do you like best? Simplicity is the main USP of this tool. It has good library of pre-built surveys that help you draft your surveys better. What do you dislike? You can't use this product on the go with its full potebtial as there are some access issues with mobile version. What problems are you solving with the product? What benefits have you realized? I was using this software for tracking my customers' satisfaction score.

GD

GEORGE D

04/23/20

5 out of 5

ProProfs Review

What do you like best? It's a great fit to make great survey questionaires and inquiries about certain subjects that applied to different brands and companies...no matter what product...the software is easily attainable to words and phrases What do you dislike? There is nothing I dislike about this software Recommendations to others considering the product: Very good survey short cut writer and reviewer What problems are you solving with the product? What benefits have ...

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AD

Apurva D

04/23/20

4 out of 5

Helpful portal for all certification related questions

What do you like best? This is one of the portals which provide with great tool to create surveys with ease. There are numerous ways you can create surveys and various ways in which questions can be asked - description, multiple choice etc. The good thing about it is that I can refer to surveys created by others which helps me in appearing for certain exams. There are time based assessment available for free which let anyone do their real-time assessment before appearing for actual ...

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SG

Smaragda G

11/14/19

4.5 out of 5

Review ProProfs Survey Maker

What do you like best? Very good and fast sign in process that can be made with other accounts like Google, Linkedin, Facebook. Very good quick links that can help you find solution for issues with you using the site itself. You can handle various types of surveys that it is in your companies interest . What do you dislike? It is not so very user friendly. The only easy step is the login. You have to study a little bit the steps of creating a survey so you can be sure that there is ...

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