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ProProfs Survey Maker - NPS Software

ProProfs Survey Maker Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your customer interactions with our survey maker.

4.4

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ProProfs Survey Maker Reviews & Ratings

4.4

Very Good

Based on 54 ratings & 44 reviews

Rating Distribution

Excellent

(26)

Very Good

(15)

Good

(3)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 44

AR

Anonymous Reviewer

12/10/20

5 out of 5

Tool with Versatile Question Types

PROS & CONS What are the best aspects of this product? We were looking for a survey maker tool with a variety of question types. After considering numerous recommendations, we chose ProProfs Survey Maker. For over a month, we have been using this tool to create numerous question types like rating scale question, Net Promoter Score question, ranking type question, and so on. In fact, we're amazed to see a wide range of 20 question types. Be it any type of survey, you can customize the ...

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AR

Anonymous Reviewer

09/21/20

4 out of 5

Creates Survey Forms in Minutes!

PROS & CONS What are the best aspects of this product? We started using ProProfs Survey Maker because we wanted to capture our employee feedback instantly after any event or session took place. We get to keep the identity anonymous that helps our employees speak openly about their views easily. This way we get to improve our upcoming sessions and build a healthy work culture. What aspects are problematic or could work better? So far not sure if we have any problems with the use of ...

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SM

swadha mishra

09/21/20

3 out of 5

Beautiful Surveys Ready in Less than 5 Minutes

PROS & CONS What are the best aspects of this product? We run an eCommerce company and we always look forward to customer feedback to improve our services better. But at the same time, we like the fact that ProProfs Survey Maker lets us do that in our own style. We can customize and add branding to our surveys and send them out hassle-free. What aspects are problematic or could work better? No complaints so far. The product is awesome and makes our work so easy as we’ve already got ...

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JM

Jordin M

08/26/20

5 out of 5

ProProfs for Reputable Surveys

What do you like best? ProProfs is an accurate, affordable, and long lasting survey application. What do you dislike? ProProfs should be compatible with IOS. Recommendations to others considering the product: ProProfs is a tool for transformation. What problems are you solving with the product? What benefits have you realized? ProProfs is a program very useful in information or data collection for companies.

D

Dolly

08/15/20

4 out of 5

Comprehensive and easy to use

PROS & CONS What are the best aspects of this product? ProProfs allows us to create mobile-friendly forms and share our surveys on our website or through email. It lets us understand our market better and get business ideas from the responses of our clients. What aspects are problematic or could work better? We would have a better experience with ProProfs if they would provide a sample survey that would facilitate a better understanding of product use. The software’s UI design would ...

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L

Ludwig

08/09/20

5 out of 5

We are more efficient with ProProfs

PROS & CONS What are the best aspects of this product? ProProfs enables us to create survey forms that match our data collection needs. It helps us find the right words for our questionnaires. What aspects are problematic or could work better? I am extremely satisfied with and have found nothing to dislike about ProProfs so far. What specific problems in your company were solved by this product? This makes the process of collecting information about our client’s marketing needs ...

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J

Jessika

08/08/20

4 out of 5

ProProfs match our survey creation needs perfectly

PROS & CONS What are the best aspects of this product? ProProfs has an excellent UI design and is extremely user-friendly. It is a great tool for creating online polls and surveys. What aspects are problematic or could work better? We encounter issues with the dropdown list and survey size controls when using the software in modern mode. ProProfs works better for us in classic mode. What specific problems in your company were solved by this product? ProProfs helps us get and ...

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KH

Kenneth H

07/31/20

3 out of 5

ProProfs Survey Maker - A good basic survey creator.

What do you like best? Very easy to use. I was able to build a basic survey in minutes. What do you dislike? Not a lot of advanced options or ability for customization. Recommendations to others considering the product: It's great if you need to build simple surveys quickly. What problems are you solving with the product? What benefits have you realized? Fielding basic surveys. Very quick, easy to build surveys.

J

Jovanny

07/26/20

4 out of 5

Simple and powerful tool

PROS & CONS What are the best aspects of this product? ProProfs is a straightforward tool equipped with a great collection of templates that allow users to create quality survey forms. What aspects are problematic or could work better? There are times when we encounter problems with accessing the software using our phones. What specific problems in your company were solved by this product? Our clients rate our services through this platform. Are you a current user of this ...

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AR

Anonymous Reviewer

07/22/20

5 out of 5

Perfect for Creating and Customizing Surveys

PROS & CONS What are the best aspects of this product? ProProfs Survey Maker made it extremely easy for us to build surveys, customize them, and share with a larger audience. Its set of beautiful templates and various survey questions were tremendously helpful in creating the right surveys for a specific audience. We could also add branching and scoring logic to surveys so that our respondents get a personalized experience. The best part about the tool is the various question types it ...

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