PROMYS Reviews in April 2025: User Ratings, Pros & Cons

Promys PSA review

PROS: Ease of use and designed to fit our business processes. Eliminated redundant data entry and provided immediate updates to customer activity. Promys replaced three disparate systems with one comprehensive, easy to use one. The tool provides real-time data for better decision making to all departments. This transparency helped us better communicate and understand our business. Analysis of data was greatly simplified and easy to access. Customer support and training is fantastic at ...

We are functioning better than ever after the Promys implementation

PROS: Promys ties all the aspects of the sales cycle together from opportunity to invoice. The reporting features are very flexible including the standard reports and the ability to export a variety of information from the multi functional SO Items Processing screen. Promys applies edits that enforce good business practices. CONS: There are so many features in Promys that it can be hard to remember how to use a feature that is used only occasionally. However, the support staff is very quick ...

"All in one powerful tool"

What do you like best about Promys? Promys does everything from tracking sales interactions to managing our inventory. It is very intuitive and easy to use. What do you dislike about Promys? The integrations into QuickBooks can cause some minor difficulties, but that is strictly related to our line of business and large quantity line items for certain services. What problems is Promys solving and how is that benefiting you? We were struggling with our complex Unix based system for admin and ...

"Much needed solution for our business"

What do you like best about Promys? Promys provides us with one place to find everything we need to know about our sales and implementation of projects allowing us to be more efficient from start to finish . Promys forces us to use good business practices. What do you dislike about Promys? Because Promys forces us to use good business practices, sometimes it can seem a bit complex to complete a transaction. We have come to realize that it is often for our own good that these edits are in ...

"Superior, Secure, Collaborative Sales, Service and Finance Tool on One Platform"

What do you like best about Promys? The Promys solution allowed us to unify three disparate, disconnected software tools from Sales, Service and Accounting into one, easy to use platform. This significantly improved our internal control system and provided one dashboard to view all aspects of our business. Since Promys had experience in our industry, they helped us in best practices with nominal customization. The Promys support and sales team is outstanding! They offer knowledgeable ...

"Solid product, solid service, solid support"

What do you like best about Promys? Intuitive solution with little training. Solid support from the Promys team with rapid response and resolution of issues as they arise. Very flexible in resolving unique issues as they arise. What do you dislike about Promys? Cloud based solution so can be slow at times. Recommendations to others considering Promys: Work with the Promys in developing your best practices. They have a lot of experience and can assist with any changes in process you are ...

"Director of Marketing and Inside Sales"

What do you like best about Promys? My team uses the Promys CRM module extensively. Our reps appreciate the search, filter and sort capabilities in building filtered lists. I really like how I can see last contacted dates across multiple accounts and how our user defined fields automatically become part of the search/selection/filter criteria. What do you dislike about Promys? We would like tighter integration with some of the 3rd party Marketing tools, but my understanding is that Promys ...

"Promys PRA Software review"

What do you like best about Promys? The Promys solution ensures our Sales, Order Fulfillment, Project Management, Resource Scheduling and Help Desk departments are always on the same page and can respond to changes in a coordinated way. We went from four disconnected departmental software programs and several complicated reporting spreadsheets to one unified solution. This significantly reduced data re-keying errors and delays, departmental communication lags and drastically improved our ...

"Ready for Growth!"

What do you like best about Promys? The best part of Promys is the ease of locating needed information. Whether it's client contact info, product info or project status, the interface makes locating and filtering available data very simple and straightforward. What do you dislike about Promys? Nothing really... the learning curve to utilize all the capabilities of the system is more than I anticipated, but is only limited by time to invest in learning new aspects of the ...

"All in one sales and operational tool!!"

What do you like best about Promys? We were looking for a tool that was able to provide a cradle to grave view of projects within the business. We wanted to see all costs associated so we could look at the true value of a singular project to the business and Promys helps us do that!! What do you dislike about Promys? The reality of any tool trying to capture data necessary is the number of clicks required by the user is high, this is no different with Promys. Recommendations to others ...