Promo.com

PROMO is Really Helps Us "little guys!

What do you like best? I signed up for PROMO in October 2018. Since that time, I can testify that Promo is the first video creating company that I've ever worked with who is genuinely set up to help their clients/users succeed! This company has truly been a great help to me, an Executive pastor of a small, 11 month old church plant trying to build our membership through social media & marketing. You see, at this point in our journey, our church can't afford big marketing schemes but ...

Best Support Staff Ever

What do you like best? What is most helpful about Promo is their support staff. They are available 24/7 to immediately address your questions and provide helpful solutions. I recently ran into a big problem that impacted my business and I reached out to the support team who had the same sense of urgency. They resolved my issue on the spot. I'm so grateful and super satisfied with their customer service. What do you dislike? I haven't had any downsides with Promo. Recommendations ...

Excellent product AND service!

What do you like best? I love the fact that the videos I can create with Promo are modern, and relevant. Easy to use, quick to create, and quick to publish. I've used many other video platforms this year, and hands down Promo is the BEST! What do you dislike? I can't think of anything. A lower cost would always be desirable. Recommendations to others considering the product: Have your ideas for your videos thought out before you start creating. Also have a transparent logo ...

Best customer service in the world

What do you like best? The platform has amazing content and the videos are super easy to edit! But the best thing for sure is the fast and efficient customer support. I made a couple of mistakes and couldn't edit my videos after publishing it (I didn't know it because it was my first time using the platform, but Tonya from customer support was SUPER helpful and helped me correcting everything. Very happy with promo! What do you dislike? Nothing! Love everything so far. Maybe promo ...

Above expectation on customer service

What do you like best? Easy to use software, I have been using this for 12 months however recently had an issue where I couldnt log in to the site. The software engineers where on to this immediately and fixed the problem susper fast. Not just that but gave me some credits as an apology for the inconvenience. I am so impressed by the support which as a small business, we need when things go wrong. Great software and company I highly recommend. Thank you What do you dislike? Would love ...

LOVE LOVE! This is so easy to use and super affordable for a small business

What do you like best? the selection of videos and the ability to personalize. The program is so easy to use. What do you dislike? Any issues I had were addressed with the latest edition Recommendations to others considering the product LOVE LOVE LOVE this service!!! What business problems are you solving with the product? What benefits have you realized? using video on social without spending a fortune.

Promo Makes Marketing Video Creation Simple

What do you like best? I love how simple and quick it is to throw together a Promo video. What do you dislike? The templates are a bit limiting, but they add new ones frequently. Recommendations to others considering the product If you want the ability to create some quick and easy promo videos for your business, this is a great platform. What business problems are you solving with the product? What benefits have you realized? I am publishing more video content now for my ...

Fun Advertising for Family Business

What do you like best? Promo makes it easy to create a video ad that captures more attention than a photo on social media. What do you dislike? The pricing structure is rather rigid, I wish it wasn’t a credit-per-video system. Recommendations to others considering the product Promo continues to add new features that make the platform better and easier to use! What business problems are you solving with the product? What benefits have you realized? I can generate advertising ...

So much fun!

What do you like best? Love the variety in video & music. There is so much content, it creates a perfect environment for brainstorming! It makes marketing a fresh experience! What do you dislike? I find the pricing a little steep, although I have nothing to base that on. Other than that, I can honestly say there is nothing I dislike. Recommendations to others considering the product Recommend promo very much! Its fun, full of options and innovative concepts. It gets the brainstorm ...

I love the interface and ease using slidely

What do you like best? The amount of videos available and selection is much better than I had expected they have a ton of videos for every field. What do you dislike? At first, the ability to customize the text or the location of the text or sizes was a bit limited but they have since changed it. The only thing I would like now is perhaps a plan that isn't a monthly plan. Recommendations to others considering the product if you're looking for a quick and easy way to make a cool ...