Prokeep Reviews in February 2025: User Ratings, Pros & Cons

"Very user friendly."

What do you like best about Prokeep? The ability to let customers text me direct to prokeep. What do you dislike about Prokeep? Sometimes, it goes down and interupts my customers from reaching me. What problems is Prokeep solving and how is that benefiting you? Prokeep is good at keeping up on the updates.

"Excellant communication/tool"

What do you like best about Prokeep? Amazing speed from support getting answers to questions I have had. The answers are explained in a way that even I can understand and take the necessary steps or begin to use a function. What do you dislike about Prokeep? Haven't run into one yet but Prokeep people keep listening so if I find one I know help is there. What problems is Prokeep solving and how is that benefiting you? Time management, when using Prokeep I can communicate with more people at ...

"It has been very helpful with the transfer of pictures and communicating with customers."

What do you like best about Prokeep? Picture sending and sending messeges that can be responded by the customer on their time. Not having to give out a personnal cell number is worth it. What do you dislike about Prokeep? There isnt really a down side. It has been a very useful tool. What problems is Prokeep solving and how is that benefiting you? Sending pictures and files back and forth without requiring an email address.

"Really neat functions, needs a little work to refine its mechanics"

What do you like best about Prokeep? The simplicity of how it works and its raw functions are amazing. It easly works with other applictions to send both pictures and messages. What do you dislike about Prokeep? I am personally not a big fan of all the icons for the different functions. I prefer to be able to identify the functions by name. What problems is Prokeep solving and how is that benefiting you? Less requirement of individual SMS use of personal phones for company buisness. Clearer ...

"Prokeep has helped optimize and bolster our internal associates ability to help our customers."

What do you like best about Prokeep? Prokeep is very dynamic when it comes to feedback from their partners and implementing changes. The platform is constnatly improving, and their team is willing to work with us to overcome changing business dynamics to fit their platform. What do you dislike about Prokeep? There really isn't anything we dislike about Prokeep. The team is good, and they are a good business partner for us. What problems is Prokeep solving and how is that benefiting ...

"Works excellent and easy"

What do you like best about Prokeep? Our customers can send information easier and faster through a text vs a email where they could spell the wrong email address. What do you dislike about Prokeep? If you receive a text and dont close the thread, you can miss a order the next day because it doesnt flash like you have a new message when it first comes through. What problems is Prokeep solving and how is that benefiting you? Easier communication to our customers

"Fantastic and simple"

What do you like best about Prokeep? That we can use or same land line and still keep better records of correcspondence with my contractors without needing to have 3-4 sources of information. What do you dislike about Prokeep? I wish I could attached more than 1 picture file at a time. What problems is Prokeep solving and how is that benefiting you? Wasting time talking on the phone when a contractor simply needs to know that a part is "in". And I can coordinate with field guys to confirm parts.

"ProKeep helps me to receive pictures and communicate with our customer with ease."

What do you like best about Prokeep? being able to go back and look at conversation history What do you dislike about Prokeep? searching for contacts can be difficult at times What problems is Prokeep solving and how is that benefiting you? communication with our customers

"MY PROKEEP EXPERIENCE"

What do you like best about Prokeep? IT ALLOWS CUSTOMERS TO SEND US PICTURES OF THEIR PROBLEMS , ISSUES, OR SALES REQUESTS. WITHOUT GIVING OUT MY PERSONAL CELL PHONE NUMBER. What do you dislike about Prokeep? I DON'T HAVE ANY ISSUES. I DON'T LIKE THAT THE FORM HERE KEEPS ASKING FOR MORE INFORMATION ON THIS QUESTION. What problems is Prokeep solving and how is that benefiting you? IT IS A TOOL USEFUL FOR CUSTOMERS TO REACH OUT TO US WITHOUT CALLING IN . SEVERAL PEOPLE CAN VIEW IT AND THE ...

"Great tool to have!!"

What do you like best about Prokeep? The convenience at hand! This is the most convenient and user friendly tool you can have for your business. Able to text and recieve pictures from tecnicians. What do you dislike about Prokeep? There is absolutely nothing that I dislike about this system. What problems is Prokeep solving and how is that benefiting you? Nothing is wrong!