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ProcessMaker - Business Process Management Software

ProcessMaker Reviews in April 2025: User Ratings, Pros & Cons

Streamline, automate, and optimize business processes.

3.4

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Starts from $1,495/Month

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ProcessMaker Reviews & Ratings

3.4

Good

Based on 15 ratings & 31 reviews

Rating Distribution

Excellent

(15)

Very Good

(16)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 21-30 out of 31

D

Daren

07/24/20

4 out of 5

Automation of workflow processes became easier

PROS & CONS What are the best aspects of this product? ProcessMaker is easy to use and it offers automation for different languages. This makes us very satisfied. What aspects are problematic or could work better? The version 2.x and 3.x have slow updates. What specific problems in your company were solved by this product? We can track requests and get information from all departments. This proved to be useful in the efficiency of our team. Are you a current user of this product? Yes

V

Vinnie

07/13/20

4 out of 5

I love this BPM tool

PROS & CONS What are the best aspects of this product? It integrates well with LDAP, allowing us to improve our business processes. Its interface is also easy to navigate. It has folders for inbox, drafts, and participate. To add to this, it also loads fast and is organized. It has columns for sent by, due date, modified by, and priority. And because it integrates with our email, we can keep updated on what's happening. What aspects are problematic or could work better? The flexibility ...

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R

Roosevelt

06/18/20

5 out of 5

Simple to use

PROS & CONS What are the best aspects of this product? In a few days, you can successfully create workflows. We can also create applications with systems integration. It also allows us to add plugins without affecting the functions of the application. This is my favorite feature thus far. As a bonus, it allows users with minimal expertise in programming to navigate the application without confusion. What aspects are problematic or could work better? It is not simple to use especially ...

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L

Lavina

06/14/20

4 out of 5

It is an awesome platform

PROS & CONS What are the best aspects of this product? No programming skills are needed to create the workflow. It allows us to easily create workflows without prior experience, making it convenient for us non-developers. The API and database links all make the process effective and it's easy to add functions. What aspects are problematic or could work better? It should provide more user access and features in the user settings. It should also allow access configuration so we can limit ...

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V

Valerie

06/04/20

5 out of 5

It helps us with our processes

PROS & CONS What are the best aspects of this product? It allows us to be more organized with our processes. We can manage and process requests fast and implement new procedures easily. We don't even have to be experts in programming to do this. Its interface is also simple to use and their support team is very responsive. What aspects are problematic or could work better? They should widen their community scope as its very limited. What specific problems in your company were solved by ...

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W

Winfield

06/01/20

4 out of 5

I love ProcessMaker

PROS & CONS What are the best aspects of this product? It is the best project management tool out there. It allows us to get reports on our processes. Furthermore, its solutions are meant for small businesses because it is free of charge. It is also simple to track calls and product alerts. What aspects are problematic or could work better? It still needs improvement. Some aspects of it are difficult to correct. What specific problems in your company were solved by this product? Like ...

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L

Lenore

05/30/20

4 out of 5

I am very happy with ProcessMaker

PROS & CONS What are the best aspects of this product? It enhanced our management processes. It fixed our workflows and allowed us to improve task management. What aspects are problematic or could work better? It is quite expensive. Some features that my business need is not included yet so it has to be customized for us. What specific problems in your company were solved by this product? We were able to generate product concerns, quality reports, incident reports and many more using ...

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S

Samir

05/27/20

5 out of 5

ProcessMaker is a great end to end automation tool

PROS & CONS What are the best aspects of this product? It's easy to create forms, automated email, mobile support, and API integration using ProcessMaker. The customer service is also well-equipped with the proper knowledge to help us accomplish our tasks. What aspects are problematic or could work better? It doesn't integrate with Kafka and HDFS. It also doesn't export files to JPG or PNG. What specific problems in your company were solved by this product? We were able to automate 32 ...

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D

Dorcas

05/23/20

4 out of 5

ProcessMaker is the best

PROS & CONS What are the best aspects of this product? It ensures flexibility and fast growth response. This ensures that we can create and automate our processes effectively. What aspects are problematic or could work better? It's difficult to create business processes for government offices, broadcasting facilities, and cash registers. What specific problems in your company were solved by this product? Before, we have to do everything manually. Now, because of ProcessMaker, we were ...

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N

Nash

05/18/20

4 out of 5

Great project assistant

PROS & CONS What are the best aspects of this product? It is useful in building frameworks to coordinate your teams and projects. This makes automating business processes very easy. What aspects are problematic or could work better? There should be an accessibility library. It can give users flexibility when it comes to modeling features. What specific problems in your company were solved by this product? We were able to optimize our procurement process. As a result, I can keep track ...

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