Privy Reviews in April 2025: User Ratings, Pros & Cons

"An e-commerce essential tool"

What do you like best about Privy? Privy offers seamless integration with our Shopify store. It was easy to install and the services it offers - email pop-up, free shipping bar, and the email sequences like cart saver emails, welcome series, abandoned cart, customer winback, etc. are comprehensive. Each of these has a value-add benefit to our store, helping us to connect deeper with our prospects and customers. In addition, the Privy team is accessible for questions and problem solving. ...

"Worth it!"

What do you like best about Privy? Privy has an excellent customer service helpline. Staff are very friendly and knowledgeable with reassuring you are aware of all their products and services. They. even go above and beyond with showing you examples and options for campaigns that you can use to maximize your business revenues. What do you dislike about Privy? No complaints here, I cant say that i had a bad experience with this company What problems is Privy solving and how is that ...

"Happy we migrated to Privy."

What do you like best about Privy? Privy's user interface, features and integrations. What do you dislike about Privy? So far we do not have anything that we dislike about the platform. What problems is Privy solving and how is that benefiting you? On-site pop ups, announcement bars and email/SMS collection.

"They offer very good alternatives. My first campaign has hundreds of contacts"

What do you like best about Privy? What I liked the most was the roulette and the automated shopping cart recovery emails. What do you dislike about Privy? I did not like the dashboard very much and the analytics are not that good Recommendations to others considering Privy: Use the roulette to get hundred of new contact emails What problems is Privy solving and how is that benefiting you? privy helps me recover shopping carts and get lots of leads effectively

"I am in love with Privy. I should have joined sooner!"

What do you like best about Privy? The various options that Privy has to offers. What do you dislike about Privy? There is nothing that I dislike. I have not encountered any downsides thus far. Recommendations to others considering Privy: My recommendation is to join! Customer Support staff very helpful, as well as courteous. What problems is Privy solving and how is that benefiting you? Privy is helping me to set up my email list and help me to engage and take a different approach when it ...

"Simple, Effective, and Great Customer Service"

What do you like best about Privy? Lots of pop up designs are great to use. What do you dislike about Privy? More features for social media captures. Recommendations to others considering Privy: If you ever have any questions, set up a call with Privy. They are so helpful. What problems is Privy solving and how is that benefiting you? The abandoned cart tools have really helped increase revenue.

"One of the best assets to my business"

What do you like best about Privy? I like how responsive they are. They set up a welcome call to make sure that I knew how to do everything and are always looking for ways to improve. What do you dislike about Privy? Some parts of the interface could be easier to use. Recommendations to others considering Privy: Do it! It's free to try up until a certain point and once you get to that point you'll see that Privy is truly an asset to business. What problems is Privy solving and how is that ...

"Must have!"

What do you like best about Privy? I wasn't sure how well Privy would work, as I already sent follow up emails with Shopify. Wow, was I wrong! Privy has a plethora of options for follow up emails, newsletters, and abandoned carts. My newsletter subscriptions have gone from 8 to 100 in less than a month. Being a new store, gathering emails is key! I recommend privy to anyone looking to capture more customer data, subscribers, and follow up emails to capture more revenue. What do you dislike ...

"I trully recommend Privy. My email list is so much bigger since we started using it!"

What do you like best about Privy? Email collection. It's a great way to get everyone that goes into your website What do you dislike about Privy? dislike to fact that the email they sent is not from our email but @privy.com What problems is Privy solving and how is that benefiting you? Email collection is so valuable!

"Privi has helped us grow significantly."

What do you like best about Privy? We like the clear layout and performance metrics of our email campaigns and the dynamic and much-used email collector, the discount wheel has proved to be very effective. What do you dislike about Privy? There isn't too much to dislike though I can see Privi moving into the territory of Klavio. Privi has a cleaner framework (in my opinion) than Klavio though the email could be more robust still. I would also like to see a larger variety of email collection ...