Privy Reviews in April 2025: User Ratings, Pros & Cons

"Great Service"

What do you like best about Privy? I love the service, Andrew took the time out to help me set up my email campaigns and settings. Our sales have been soaring with our abandon cart email in place. Thank you Privy, we are a loyal customer forever! What do you dislike about Privy? Nothing, the program is amazing. I would not change anything about this program as of now. What problems is Privy solving and how is that benefiting you? Cart saver has been helping my company to bring in new sales ...

"An essential to any ecommerce website/brand!"

What do you like best about Privy? Privy converts SO well for us! Marketing as a small brand can be very time consuming and difficult, Privy is easy and actually WORKS! What do you dislike about Privy? Would love to see even more with SMS soon! What problems is Privy solving and how is that benefiting you? Email capture has been way easier with Privy since we gamify it with a spin to win wheel

"Great App. Tons of uses!"

What do you like best about Privy? I like the ease of use for doing the things that are necessary for my business to succeed. I also like the data tracking it has, as I'm definitely a data person. What do you dislike about Privy? The only complaint I have about the app is that I can't schedule an exact time for a newsletter to send. I have product releases that are supposed to release at a particular time, and privy only allows scheduling for "around" a time. So if privy sends the email out ...

"A great addition!"

What do you like best about Privy? We love that Privy is easy to use and offers great customer support. We have had a fast start with getting customers to join our SMS list. What do you dislike about Privy? We wish the dashboard was a little more user friendly. Stats at a glance rather than dowloading reports. Otherwise, we love using Privy! Recommendations to others considering Privy: It's worth a try and the 30 day free trial was very helpful and insightful! What problems is Privy solving ...

"Good company for reviews"

What do you like best about Privy? Easy and very user friendly. Customers find it easy too. What do you dislike about Privy? The cost is a bit high and everything is an add on. for small businesses its hard to keep up with everything. What problems is Privy solving and how is that benefiting you? Customers reviews really help sell the product.

"I love it. Best marketing app I ever found."

What do you like best about Privy? The options. They have many templates. Email and SMS combined. It's simple to find what pop up your looking for. To customize it the way you want to and they offer to send thank you emails once someone signs up. Every other app I found its complicated or everything is separate. What do you dislike about Privy? I haven't actually found a downside yet and I've been using for 2-3 months now. I'll update a review once I find something I dislike about this app. ...

"Great email app!"

What do you like best about Privy? I like the fact that my website pop up, my emails and my abandoned cart sequence are all at my fingertips. What do you dislike about Privy? Other than not being able to add a video, I haven't found anything else I dislike. What problems is Privy solving and how is that benefiting you? The main benefit I have realized is the importance of maintaining and growing an email subscriber list.

"Must Use App for Shopify Integration! Great Team! Great Product!"

What do you like best about Privy? The features about Privy are amazing, as is the support team. What do you dislike about Privy? One thing that I wish was better with Privy was tagging certain customers based on what they have bought. But even then they have a solution for that. What problems is Privy solving and how is that benefiting you? Customer segmentation and automation. The overall benefits have just been the fact that we can get generate more revenue from our customers.

"Really has helped us!"

What do you like best about Privy? It has massively helped us with our marketing and our email success as well as campaign success. We mainly use the newsletter feature as well as the exit intent, which is really useful. What do you dislike about Privy? The support at the beginning wasn't hugely there; we had a little help, but it was one session, and we never heard from our 'account' person afterward apart from to increase our subscription. What problems is Privy solving and how is that ...

"very happy - increased revenue"

What do you like best about Privy? I like how versatile privy is. The ease of sending an email, to creating discount codes and abandoned cart emails What do you dislike about Privy? So far there is nothing I dislike and it seems fine What problems is Privy solving and how is that benefiting you? Abandoned carts