Privy Reviews in April 2025: User Ratings, Pros & Cons

"Awesome experience"

What do you like best about Privy? I love that privy has good templates to use What do you dislike about Privy? sometimes it can be a bit confusing(for me at least) using some of the templates when creating emails. What problems is Privy solving and how is that benefiting you? Privy is collecting contact info when customers enter my website and I have auto emails in place to assist with things like cart abandonment etc

"We Love Privy!"

What do you like best about Privy? Privy is a great tool for any business to have! My favorite things within the platform would be: 1. How easy it is to make updates 2. Their very helpful and attentive team 3. QBRs are THE BEST! They know how to support you, make suggestions, and help set you up for success. What do you dislike about Privy? I have not found to much not to like! I would say that if anything, have a more organized dashboard would be great, but outside of some minor ...

"Love it"

What do you like best about Privy? easy to use and easy to learn, it's one of those things you set and forget What do you dislike about Privy? Honestly, so far I like everything, what I didn't like was because I was doing it wrong, and they helped me correct my mistake. What problems is Privy solving and how is that benefiting you? Especially the automation of my emails

"Surprisingly versatile pop-up utility."

What do you like best about Privy? The open-ended nature of the platform lets us customize our on-site displays not only to drive conversion but to alert customers to changes, closures, and anything we need to communicate. What do you dislike about Privy? It would be nice if the connection with BigCommerce were a little more full-fledged (parity with Shopify). What problems is Privy solving and how is that benefiting you? Privy lets us grow our lists, but also allows us to explore different ...

"Really great for creating newsletter campaigns and gathering emails from sign ups on your website."

What do you like best about Privy? Newsletter campaigns and the ability to create aesthetic pop-ups on your website shop. I like to use the column tools in the newsletter edits to add text and images to create compelling emails. What do you dislike about Privy? The price depends on which subscription you choose and how many email sign-ups you have, so the bigger your brand grows, the cost does as well. That might be the only thing I dislike. Recommendations to others considering ...

"Sooo worth the investment! The ROI is unmatched in the field with the SMS marketing feature"

What do you like best about Privy? We have loved our transition to Privy- it has replaced 2 other softwares we used to use for marketing- saving us hundreds of dollars and making us thousands in return- literally. The onboarding makes it easy to understand and use. What do you dislike about Privy? So far, the segmentation of customers. We are B2B and B2C and it's hard for privy to pick up which type of customer it is. But we've worked around by using privy for general marketing and not ...

"Great free marketing tool-Privy Text is fast and easy!"

What do you like best about Privy? Privy is easy to navigate and create newsletters to send out to our customer base. Privy text has been easy to use as well, it's a fast way to send out messages to those who have signed up for text! Customer support is always helpful when I am having an issue, they respond fairly fast and get the job done. I like that there are ways to segment my emails as well, especially when I wanted to resend out a sale reminder, but didn't want to include those that ...

"Great experience so far!"

What do you like best about Privy? The customer service and quality of calls. What do you dislike about Privy? I wish there were more of a variety of email templates to choose from. Recommendations to others considering Privy: N/A What problems is Privy solving and how is that benefiting you? I've been able to reach more customers and gain more sales through email marketing via just social media.

"Amazing program"

What do you like best about Privy? Everything, it's easy to use and it works very well, it has made me money, on sales I could have lost. What do you dislike about Privy? Nothing , I like everything about it, it's making me money what's there not to like about it? Recommendations to others considering Privy: Don't think twice , it won't disappoint you What problems is Privy solving and how is that benefiting you? It has recovered many sales from the app

"Makes email marketing so easy!"

What do you like best about Privy? I love that you can save templates to use. What do you dislike about Privy? I wish that there wasn't a monthly fee to use. What problems is Privy solving and how is that benefiting you? Reaching customers that don't use social media!