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Privy Reviews in January 2025: User Ratings, Pros & Cons

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3.7

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Privy Reviews & Ratings

3.7

Very Good

Based on 73 ratings & 132 reviews

Rating Distribution

Excellent

(110)

Very Good

(13)

Good

(1)

Poor

(0)

Terible

(8)

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Showing 1-10 out of 132

VD

Victoria D

06/02/23

3.5 out of 5

"privy"

What do you like best about Privy? They have a staff of real people available for help. What do you dislike about Privy? I think that the font options are ugly. I hate having to add images to have nicer fonts. What problems is Privy solving and how is that benefiting you? streamlining marketing via emial/text

WR

Wendy R

04/05/23

4.5 out of 5

"This program is AWESOME."

What do you like best about Privy? I love being able to see the statistics. What do you dislike about Privy? Nothing really. They keep improving the program. Recommendations to others considering Privy: Join and start using this program to help you. What problems is Privy solving and how is that benefiting you? Increased sales and communication. More sales and affiliates are joining.

AU

Anonymous User

10/15/22

5 out of 5

"Love it! Easy To Use Email and Text"

What do you like best about Privy? I like the easy email templates. I have used other email systems that where not as user friendly What do you dislike about Privy? Only think I can't figure out on there is how to build a landing page. Recommendations to others considering Privy: I love the app. The only thing I'm not able to use it for is landing pages. What problems is Privy solving and how is that benefiting you? It started me with a text service and I didn't have that before.

AU

Anonymous User

10/12/22

5 out of 5

"Privy... A Game Changer!"

What do you like best about Privy? I appreciate the easy access to knowledgeable support staff and their marketing advice. What do you dislike about Privy? I would like to see more campaign templates. Recommendations to others considering Privy: Just get started and don't look back. You won't regret it! What problems is Privy solving and how is that benefiting you? We are trying to increase customer reach and retention. We have been quite successful with our email signup campaign as well as ...

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AC

Alberto C

08/31/22

5 out of 5

"Privy"

What do you like best about Privy? easy to use and easy to set up. Plus it works. What do you dislike about Privy? the integration to zapier was a little time consuming, but we figured it out. What problems is Privy solving and how is that benefiting you? it helps with our lead capure. Plus the spin to win was great.

AU

Anonymous User

08/25/22

5 out of 5

"Privy is the best!"

What do you like best about Privy? We utilize Privy's special technology for their pop-ups and email/SMS capture. It has been the best way for our business to capture contact information from our customers - way better than shopify's native capture or even klaviyo's capture. What do you dislike about Privy? I do not dislike anything about Privy. We primarily utilize Privy for their pop-ups and abandoned cart emails, but do not utilize much of the rest of their suite. What problems is Privy ...

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RI

Robert I

08/25/22

5 out of 5

"Powerful Marketing Toolkit"

What do you like best about Privy? It's very easy to create pop-ups, banners and other marketing elements. I can have any team member create them in minutes. What do you dislike about Privy? So many tools to choose from.. sometimes it takes a moment to find just the right one for the promotion we're running. What problems is Privy solving and how is that benefiting you? We were losing a lot of web site visitors. Now with an exit pop-up we're capturing a high percentage of people we would ...

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WF

Weslie F

08/25/22

5 out of 5

"Privy Ups The Game"

What do you like best about Privy? Not only is the customer service amazing, but the increase in email signups and open rates is incredible! I love having a CSM to help me every step of the way. What do you dislike about Privy? The Privy team is always working to fix little bugs here and there, but what service doesn't have small issues here and there? The important thing is they work hard to fix them ASAP! What problems is Privy solving and how is that benefiting you? Privy has helped my ...

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HT

Hunter T

08/25/22

5 out of 5

"Privy has been very easy to use whilst being in-depth and robust enough to do the most"

What do you like best about Privy? Privy remains easy to use but does not let its ease of use keep it from being able to accomplish everything and more we expect from its promises. What do you dislike about Privy? If I had to find something to dislike, it would be the layout, it takes a little bit to get adjusted to, but once you've adjusted, it all makes sense. What problems is Privy solving and how is that benefiting you? Privy is helping us build up our email marketing list, this is ...

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MS

Michelle S

08/25/22

5 out of 5

"Love Privy for My Business"

What do you like best about Privy? I started out using Privy for my pop-up to capture leads in multiple ways. Then decided to use them for email marketing. We set up automations, cart abadonement campaigns and weekly email campaigns.They have great customer service and sales support to assist in building out automations, if you want or need the help. I would highly recommend Privy! What do you dislike about Privy? The only downside to Privy is the reporting. I wish there was more detailed ...

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