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PrivateVPN - VPN Software

PrivateVPN Reviews in April 2025: User Ratings, Pros & Cons

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4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Expert's Review generated by AI

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

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Showing 2851-2860 out of 2868

HD

Hugo Delagarza

01/18/19

5 out of 5

Excelent atention...

Excelent atention.... fast response... very kind

PM

Peter Meherne

01/16/19

5 out of 5

Good network speed and working well

I had an initial setup problem but had a great response from the support team and it's now working very well. The network speed seems to be very close to my normal internet bandwidth (12mbs) which is very satisfactory. Highly recommended.

C

Chris

01/15/19

5 out of 5

It is a Great VPN Provider

It is a Great VPN Provider, i can only recommend it!!Great Prices, Great VPN, Great Support.I bought it a few weeks ago and was surprised how good it is :)Also very great and Stable Connection, great overall.

T

Theo

01/11/19

5 out of 5

Excellent app plus friendly professional online support

Excellent app plus friendly professional online support. The installation went smooth on my 2 year old IPhone and IPad. The installation on my old Mac with OS 10.10 wouldn’t work. However, I got excellent and friendly on-line support to find a way around the compatibility-issue and the problem was solved in 15 minutes. Since, the connection has been very smooth and quick, without interruptions, except after a “sleep” period, when one just has to re-connect and it works fine again.

ES

Eamonn Sullivan

01/11/19

5 out of 5

Excellent service for a great price!

I'm a new customer but I am already impressed by the speed of the connection via Private VPN and the speedy response of the customer support team. I would heartily recommend Private VPN to anyone looking for a VPN service.

MT

Marie Taylor

01/10/19

5 out of 5

Excellent customer service.

Excellent customer service. Could not ask for better. Thanks for everything.

N

NoName

01/08/19

5 out of 5

All seems good.

I liked support reaction. Fast, positive and seems professional!!!I will continue using it.

M

MHN

01/06/19

4 out of 5

Great VPN but need support to help

After subscribe to their VPN, I've directly use it with Netflix. But it does streams with Full HD. So, I change the connection type by myself and it still does not help. Therefore, I send an email to them saying it does not work with my Netflix.Eventually, they solved my issue but it takes several days. All steps and optimization should be done on the first reply to my report (email). Nevertheless, it is a fast VPN.p/s: I'm from Malaysia

K

Kevin

01/04/19

5 out of 5

Great service, reliable and fantastic support.

This service has worked well from day one. I have had several technical questions since I started. The questions have been detailed in the response and solved my minor issues....such as working with Fire Stick. The answers were also timely.

C

Clara

01/02/19

5 out of 5

Excellent Customer Service

PrivateVPN provided timely customer support via email. The installation guide on the website made it simple and easy to set up a VPN so that I can stream videos outside the United States.