PrivateVPN Reviews in April 2025: User Ratings, Pros & Cons

Excellent customer aftercare

Excellent customer aftercare, my problem was solved very easily with the help I was given, and done speedily too, cannot praise private VPN enough, thank you once again.

Maintains the privacy of our data on the internet.

What do you like best? The sixty places offered by PrivateVPN have a fairly fast browsing speed. We managed to prevent data leakage via Wi-Fi, since we can choose a 2048 bit military grade encryption, capable of hiding our true IP addresses and geolocation. What do you dislike? PrivateVPN guarantees that our information is protected and does not store our data. When there are failures in the connection to the servers, the support service helps us to change the PPTP protocols for the ...

Maintains the privacy of our data on the internet.

What do you like best? The sixty places offered by PrivateVPN have a fairly fast browsing speed. We managed to prevent data leakage via Wi-Fi, since we can choose a 2048 bit military grade encryption, capable of hiding our true IP addresses and geolocation. What do you dislike? PrivateVPN guarantees that our information is protected and does not store our data. When there are failures in the connection to the servers, the support service helps us to change the PPTP protocols for the ...

1st. Class

Customer Service agent ( Manish ) was helpful, knowledgeabe, patient and polite dealing with my enquiry. On taking up sub, everything was straightforward with no hassel. Would Recommend

Great VPN

Great VPN. .Good back up service if needed. The VPN allows you to access media from you home country when travelling abroad. It also allows you to browse securely without something tracking your browsing history. Would recommend

An Excellent VPN Product

An excellent VPN product backed up by Five Star support. If you are looking to protect yourself online, particularly when using public wifi in hotels, airports and restaurants, Privatevpn is the way to go. An ounce of prevention is worth a pound of cure.

With so many products to evaluate…

With so many products to evaluate Privatevpn is the one I decided offered 5star security at an affordable price.Private pvn's website information was easy to follow and installation painlessly easy as is using the software.A plus is the quick and friendly helpdesk and online support.Speaking as a retired old.fool who can be relyed on to.get things wrong when using computers, Privatepvn is anmust have product

Didn't work. Refund refused.

Didn't work trying to access iPlayer (from Mexico). I stated this and asked to make use of their "30 Day Money Back Guarantee" within 90 minutes of purchasing it (and having bought the usable Hola! VPN in the meantime). After a few obfuscating emails I received one the next day from someone called Martin, who claimed to be the CEO (read till the very end!), implying that I was mistaken and asking me to search through my internet history to tell him the exact iPlayer URL I'd tried to connect ...

Private VPN great for mobile phone

Private VPN was recommended to me because I wanted one which worked on a mobile phone. The app works really well and their customer service has been outstanding. Very prompt and helpful replies to anything I asked.

Brilliant After sales service

Asking the correct question is not always the case, both Manish and Richard both know how to decipher my problem and helped solve my two issues, fantastic job :)