PrivateVPN Reviews in March 2025: User Ratings, Pros & Cons

I had an issue and asked for help, and the help came

I had an issue and asked for help online. The robot switched me to one of a human kind soon and my issue was easily resolved. Very professional assistance.

Awesome customer service and support

The response I received from Jim was absolutely just what I needed. He walked me through resolving my issue every step of the way.

I've been using PrivateVPN for 3

I've been using PrivateVPN for 3 - 4 years now and today was the first time that I've had an issue with it. But it was sorted in 10 minutes with an email to support. Thanks again JC Adrian

clear and efficient

No long waiting time, and Edward's answer was clear and efficient

clear and efficient

No long waiting time, and Edward's answer was clear and efficient

I've been using PrivateVPN for 3

I've been using PrivateVPN for 3 - 4 years now and today was the first time that I've had an issue with it. But it was sorted in 10 minutes with an email to support. Thanks again JC Adrian

Amazing Customer Support

The VPN is good but really I appreciate the customer support team. Whenever I have an issue with a site saying it's blocked because I'm using a VPN, I have messaged support and gotten someone to help me very quickly and they've always found a way around that. Thank you!

Amazing Customer Support

The VPN is good but really I appreciate the customer support team. Whenever I have an issue with a site saying it's blocked because I'm using a VPN, I have messaged support and gotten someone to help me very quickly and they've always found a way around that. Thank you!

could not connect but with live chat…

could not connect but with live chat got fixed in a minute super fast response

could not connect but with live chat…

could not connect but with live chat got fixed in a minute super fast response