PrestaShop Reviews in April 2025: User Ratings, Pros & Cons

Ease and Agility

easy functionality in all modules.

Thanks a lot

Thanks a lotVery useful platform to sell

Great option for a small to medium…

Great option for a small to medium store, easy to grow with new features thanks to community developing modules, easy to install and configure even if you are not a developer

Good set of features

Good set of features to start your shop with, highly configurable and easy to costumize also

Very good, but can do better

Very good, a lot of functionality but not detailed enough nor explained enough for the ordinary person. Especially for the indispensable modules: GDPR, Cookies, transport, payment, etc.

a good e-commerce solution

A good e-commerce solution for keeping your costs manageable. It does take the average person a while to master, I'm still learning as I go along and there are useful resources to assist with that. Still not fully encouraging of a UK market however, you have to be careful to not accidentally delete the US EN language pack as the back office depends on it. Other than that I'm grateful.

Very easy to implement and maintain

Very easy to implement and maintain. We rely on PS since 2010 for 95% of our sales. Fully satisfied. Small bugs (or misusage) now and again but never long to resolve, ie within 24 hours. Fully satisfied of our choice.

v1.7 - a non startr

We're not if you are asking for an opinion on Prestashop, or TrustPilot, or both. So you get both.TrustPilot is an average, and not cheap, poll/feedback We're not sure if you are asking for an opinion on Prestashop or on the TrustPilot survey software. So you get both. TrustPilot is not as good as Survey Monkey or Qualtrics. The Prestashop survey was obviously not conceived and compiled by an expert in information gathering. We have been using Prestashop for many years (sinc v1.4) and while ...

I have experienced some server errors

I have experienced some server errors inside the CMS, the theme customization is not easy and the product pages are a real mess.

I have issues with Prestashop add-ons;

I have issues with Prestashop add-ons;- The module descriptions on the Prestashop addon market place are horrible.- If you ask the developers you often get a vague/late respond- You purchase a module, and then it turns out it did not work as described if it works at all.- You get none to very little help from developers.- You will get ZERO help from Prestashop addon support.- You will never get a refund.I placed an order 2 weeks ago, asked for help, it came late and vague, as well he broke ...