PrestaShop Reviews in April 2025: User Ratings, Pros & Cons

Beware of Prestashop unless you're ready to take the risk

READ THESE REVIEWS, people! I got conned out of money and the Customer Support of Prestashop is really horrible. Thank God I didn't go live with this thing. Serves me right for not reading reviews first. Now I can see my experience is far from unusual. Anyway, below is my own review. Prestashop should be sued IMO.The Prestashop e-commerce works, but beware! It is totally useless as a shop unless you spend an extra 100 or 200 of whatever currency on modules that prevent fraud and allow basic ...

Appealing and Affordable E-Commerce Platform

What do you like best? It helps in creating a functioning and responsive online web-based stores. As it is open-source therefore the professional community is always available for facilitating you. It is more beneficial for you as it is providing technical support through experts for maintenance any resolving any query about your website. Merchants who don’t have a huge amount to invest they can prefer Prestashop to start their online business. What do you dislike? It is not an ...

1.9k Github-Issues, many Bugs, a catastrophe...

As a Senior Software Developer with more than 10 years professional experience I can only advise: Please do not use this Shop-Software.- more than 1.9k issues at Github (which seem to be solved only very slowly.)- Errors occur all the time, if you activate the PHP logs you will see various warnings, absolutely unacceptable.- The modules and themes are in very bad quality, security holes everywhere.- the backend is not modern. Who else uses PNGs as icons/for the logo in the year 2020?- Slow: ...

A horrible mess of an unstable system

A horrible mess of an unstable system. Native out of the box things seem broken even in "stable" versions, extremely difficult to customize and develop for. Expected basic functionality either missing, or needs to be installed manually (new order notification system).The Prestashop marketplace is like the wild west. Loads of low quality modules, that charge a premium. Even native Presta-team developed modules can be strangely outlandish and duct taped together (I'm looking at you Premium ...

PrestaShop is the best ecommerce software around

We are using PrestaShop as an agency for 9 years now and are very satisfied with the evolvement of PrestaShop, its ecosystem and the software itself. In our opinion PrestaShop is the best open-source online shop system. Perhaps it is even the best ecommerce system in total. We like it, we recommend it, we already set up 100+ PrestaShops over the last few years. Keep up the good work guys!

They officially stole my money

The module I purchased through prestashop's official addons market didn't work as described.After ending meaningless argument with the scammer who made the crappy module, I reported this issue to prestashop CS, but they only told me a refund couldn't be issued for downloaded module.I do believe the staff who handled this issue wasn't versed enough at modules to understand the problem or didn't investigate it seriously.I thought prestashop's official addons market was safer than 3rd party ...

They officially stole my money

The module I purchased through prestashop's official addons market didn't work as described.After ending meaningless argument with the scammer who made the crappy module, I reported this issue to prestashop CS, but they only told me a refund couldn't be issued for downloaded module.I do believe the staff who handled this issue wasn't versed enough at modules to understand the problem or didn't investigate it seriously.I thought prestashop's official addons market was safer than 3rd party ...

keep up the good work

great helpful friendly team especially the young blonde girlshe's been great with me every time I have been there 👍👍

Très content / Very satisfied

I am very happy with PrestaShop and its accociated contributors for their product and support when needed.There is not ONE Shop software as versatile with a community that contributes as much as the Prestashop community. Keep up with the good work. Thank you so much!Je suis très satisfait de PrestaShop et de ses contributeurs associés pour leur produit et leur support en cas de besoin.Il n'y a pas un logiciel Shop aussi polyvalent avec une communauté qui contribue autant que la communauté ...

Service is very good

What do you like best? There admin side system is most helpful feature of them. There freemium, open source system has bought new experience for Web Developer and Designer. As this CMS is available in Softaculous also so it is really easier to install by anyone. The journey of PrestaShop with me is mote then 4 years. Among this time they changed update lots of feature. There developer team and FAQ system also great. All over the summary i will say PrestaShop is really best. What do ...