Postal.io Reviews in February 2025: User Ratings, Pros & Cons

"A good company in need of a little polishing to be great!"

What do you like best about Postal? It is a "one-stop shop" for our company's swag and gifting. The integrations are wonderful! It is so helpful that our employees don't need to exit their working platform to send something to a contact.

"Great Platform for Small Business Exposure!"

What do you like best about Postal? I love that Postal works with local and emerging brands to help increase their sales and exposure to their large user base. They are extremely responsive and always provide great detail when I have questions.

"Great Customer Service"

What do you like best about Postal? So far, the customer service has been great. I have enjoyed the onboarding process and look forward to leveraging the tool more fully.

"Postal is such a useful tool!"

What do you like best about Postal? The most helpful part of postal is the process for creating gift links - as an SDR, it's a seamless process that lets me quickly find the perfect gift for my prospect and send the link over within seconds.

"Postal has made it easy for me to connect with people in unique ways and build positive sentiment."

What do you like best about Postal? I can quickly deliver personalized and meaningful gift offerings to prospects to help build trust and make people smile.

"Great for sales reps to personalize outreach"

What do you like best about Postal? I make a lot of gift offerings in my personalized outreach as an SDR. Postal makes it easy to pick out creative or targeted gifts, offer them up, and have a prospect accept within the application.

"Easy and fun to use"

What do you like best about Postal? Love that you can send in multiple currencies, the gift options are excellent and our customers love it and respond well to it. What do you dislike about Postal?

"Useful tool for warehousing, sending out gifts to customers, engagement and follow ups"

What do you like best about Postal? It's pretty easy to learn and use! It's an excellent tool for engagement and follow-ups, especially when tied to events and campaigns. I enjoy the wide variety of gifts in the marketplace, and it makes it much easier to ship out our swag when needed. Customer support is usually very quick and the team is great at helping out and troubleshooting when needed.

"Excellent direct mail platform for the value!"

What do you like best about Postal? Very easy platform to use to send direct mail to prospects and customers, All-in-one platform (direct mail, events, swag warehouse) and brings a lot of value for the price.

"1000s of gifts to choose from, so I don’t have to manage inventory"

What do you like best about Postal? Every team can have access and individual budgets. What do you dislike about Postal?