Postal.io Reviews in April 2025: User Ratings, Pros & Cons

"Flexibility, Convenience and Support"

What do you like best about Postal? The vast selection and flexibility in offerings, including physical items and experiences/events, create the possibility for engagement across almost any company type.

"Get the gift of Postal"

What do you like best about Postal? I love the ability to submit products we want to have included on Postal. I also love that you are able to have your own branded promo items added to the marketplace.

"Postal for all your marketing swag needs"

What do you like best about Postal? We have been using Postal for over 2 years now and are very happy with all the products and services, ease of use, variety, warehousing services. The team is very responsive and it's great to see how much the product and services have grown.

"Swag coordination can be tricky - Postal makes it much easier!"

What do you like best about Postal? While I do love the ease of the Postal Platform, I have been most blown away by the great customer support I have received from my Customer Success Manager, Troy Dial!

"easy to use and great for gifting"

What do you like best about Postal? Postal allows our pre and post sales teams to engage the customer in the way they see fit with gifts and giftcards, while allowing management to set parameters and budget.

"ok product - terrible support"

What do you like best about Postal? There are a bunch of options to send prospects. What do you dislike about Postal?

"Awesome CSM support!"

What do you like best about Postal? I love the user experience of Postal and how easy it is to show my team new features! But I feel most supported by my CSM, Audra. She has helped me with many campaigns

"Extremely Positive Customer Experience"

What do you like best about Postal? I enjoy the fact that with little to no effort, my employees can send gift links or direct gifts to our customers once the job is completed. We work with clients in their homes, so it's a nice little bow, topping the present.

"Amazing Customer Service and Platform"

What do you like best about Postal? There are so many positives to Postal. We used it to incentivize employees to post brand social media posts to their personal channels. We saw a 900% increase in social media impressions due to this program. Our team loved how simplistic the platform is. Before choosing Postal, I reviewed other platforms like Alyce and Sendoso and nothing could compare to the marketplace and ease of Postal.

"Growing tool with a lot of versatility"

What do you like best about Postal? It has a solid gift catalog and integrations were easy to set up (and are easy to use.) There's been a lot of nice surprises like ChiliPiper calendar integrations and more.