PoliteMail Reviews in April 2025: User Ratings, Pros & Cons

"PoliteMail really helps you track your outreach"

What do you like best about PoliteMail? The templates are my favorite! I really like using the templates. What do you dislike about PoliteMail? I wish you can tailor more things, like the ability to use the template and still do more editing to personalize my message more. What problems is PoliteMail solving and how is that benefiting you? I have not had any issues, but for our newsletter redesign we were able to leverage the PoliteMail for email tracking.

"PoliteMail really helps you track your outreach"

What do you like best about PoliteMail? The templates are my favorite! I really like using the templates. What do you dislike about PoliteMail? I wish you can tailor more things, like the ability to use the template and still do more editing to personalize my message more. What problems is PoliteMail solving and how is that benefiting you? I have not had any issues, but for our newsletter redesign we were able to leverage the PoliteMail for email tracking.

"Metrics that Help You Measure Your Impact"

What do you like best about PoliteMail? PoliteMail helps us measure the effectiveness of our communications and provides detailed metrics that help us shape our approach. What do you dislike about PoliteMail? There is nothing that I dislike about PoliteMail. Recommendations to others considering PoliteMail: Give it a shot! You will like it What problems is PoliteMail solving and how is that benefiting you? Before using PoliteMailm we had no idea who was reading our emails and if we were ...

"Excellent Outlook add-on tool providing metrics"

What do you like best about PoliteMail? PoliteMail is easy to use and provides email metrics that are ease to understand and use. The tool also provides the ability to build templates and schedule emails. What do you dislike about PoliteMail? The metrics are a bit difficult to integrate with other BI tools to allow for deeper manipulation. Easier connection to standard BI tools would be greatly beneficial. Recommendations to others considering PoliteMail: Easy to use. Highly recommend! What ...

"Been Searching for an Email Tracking Tool- PoliteMail Fit the Bill"

What do you like best about PoliteMail? Great tracking metrics- open rate, engagement, read rate, ability to follow up with those who "ignored" HTML templates Easy plug and play What do you dislike about PoliteMail? Not Mac Compatible so as a work around we use a windows computer to send emails. Recommendations to others considering PoliteMail: System is not Mac compatible without a workaround. Implementation took longer than expected with multiple test calls. What problems is PoliteMail ...

"Supports HTML emails, integrates with address lists"

What do you like best about PoliteMail? PoliteMail integrates with Outlook so that we can easily send emails to our existing distribution lists. In addition, it supports HTML email templates, which is a huge benefit. Having a corporate account with 6 designated admins - using shared templates - has greatly improved our workflow. What do you dislike about PoliteMail? PoliteMail doesn't work on a Mac, nor does it work with Gmail. Customer service has been spotty the past couple years as we've ...

"PoliteMail Tracking software"

What do you like best about PoliteMail? So far for us, the ability to save resources in PoliteMail for multiple users to take advantage of. To allow one user to create Templates that are easily stored in PoliteMail for everyone to use is very helpful. What do you dislike about PoliteMail? The PoliteMail server itself seems to have issues. Some days we have no problems and everything seems speedy, then other days, getting data out of PoliteMail is slow slow task. Recommendations to others ...

"Impressed With Customer Service Team"

What do you like best about PoliteMail? The PoliteMail team always made time to meet with our team for urgent matters. This was great, especially considering we are on the west coast and they are on the east coast. What do you dislike about PoliteMail? We had a lot of issues with the PoliteMail server in the beginning. We almost cancelled the service. Our IT department does not allow us to utilize many of the tracking features for employee privacy concerns. Recommendations to others ...

"A huge improvement for our Internal Comms team!"

What do you like best about PoliteMail? It's a simple plug in that's really easy to set up and use. The stats are also easy to access and interpret. What do you dislike about PoliteMail? It's not mobile friendly with Blackberry for Work app, which we use for security reasons. You cannot send restricted content via Politemail, which again can be an issue for certain types of communications. What problems is PoliteMail solving and how is that benefiting you? Insight into internal ...

"Great Customizable Options and Great Customer Service!"

What do you like best about PoliteMail? Some of the upsides of Politemail are the ability to customize your options and testing mass communications. Also their customer service responds quickly and works with you when you have questions. What do you dislike about PoliteMail? Creating a distribution list can be a bit of work when you want to find a specific group of people; however, I enjoy the ability to upload a list from an external database. Recommendations to others considering ...