PoliteMail Reviews in April 2025: User Ratings, Pros & Cons

"Easy-to-use metrics in an attractive package"

What do you like best about PoliteMail? For the first time ever, I have more than gut instinct when it comes to the effectiveness of our internal emails. The data is easy to understand and helping us be better communicators. With 7,000 employees in nearly 200 locations, we use email as a primary communications platform. Using PoliteMail, we have data that supports what we do, illustrates our impact and guides us in making decisions to expand our reach. What do you dislike about ...

"An interesting email solution..."

What do you like best about PoliteMail? The ease and simplicity makes it fairly powerful out of the box, and the add-on's give it a little bit more bang for the buck. I will say, though, that customer service above all else has been what would make me recommend the product so far. What do you dislike about PoliteMail? There's a bit of a learning curve, so don't expect to jump right in and know exactly how to do everything. Like most programs, take your time to figure out what you need to ...

"Excellent features, but issues with Outlook."

What do you like best about PoliteMail? The features that I appreciate most are the prototypes, planning and statistics. Using the platform we've already arranged some personalized e-newsletter models, and it was pretty simple. And for scheduling, other methods that we've used allow my computer to be on and on the system for an email to be transmitted at the predetermined time — which totally contradicts scheduling purposes. For PoliteMail don't have to think about it. And the statistics ...

"Basic product not enterprise ready"

What do you like best about PoliteMail? Outlook plug-in made it simple to manage from the core system What do you dislike about PoliteMail? The service and analytics are poor, the product struggled at scale handling over 20k emails and provided poor analytics. Recommendations to others considering PoliteMail: Consider something else What problems is PoliteMail solving and how is that benefiting you? None - We decommissioned the product 3 months after launching.

"Decent product, deplorable support"

What do you like best about PoliteMail? Ultimately it's all about the email analytics, and this is done well. Some really interesting information is collected and easily accessible. What do you dislike about PoliteMail? Working with the team. They make "Customer Success Managers" an oxymoron. At the point of project kick-off, they cut-n-paste a long, ugly table of things that need to get done in order for the product to work. Different fonts, weird colors and strange emphasis make it ...

"Politemail's logo should be a flotation device...because it is a life saver. "

What do you like best about PoliteMail? Politemail helps manage mass email distribution for various audiences with great features to help manage content, links, and tracking. This includes my favorite functionality ever...the ability to update links, images, attachment and content AFTER an email has been sent. What do you dislike about PoliteMail? The user interface takes some getting used to and the content templates list gets a bit cumbersome after awhile. Recommendations to others ...

"Politemail's logo should be a flotation device...because it is a life saver. "

What do you like best about PoliteMail? Politemail helps manage mass email distribution for various audiences with great features to help manage content, links, and tracking. This includes my favorite functionality ever...the ability to update links, images, attachment and content AFTER an email has been sent. What do you dislike about PoliteMail? The user interface takes some getting used to and the content templates list gets a bit cumbersome after awhile. Recommendations to others ...

"Politemail's logo should be a flotation device...because it is a life saver. "

What do you like best about PoliteMail? Politemail helps manage mass email distribution for various audiences with great features to help manage content, links, and tracking. This includes my favorite functionality ever...the ability to update links, images, attachment and content AFTER an email has been sent. What do you dislike about PoliteMail? The user interface takes some getting used to and the content templates list gets a bit cumbersome after awhile. Recommendations to others ...

"A good products with many many bugs that impacts our day to day activity."

What do you like best about PoliteMail? Creation of template. reach many recipients at the same time. Host documents as smart attachments. statistics review. What do you dislike about PoliteMail? Issue when we upload smart attachments and mailing list because of a server connection loss certainly. We need to close and re-open outlook, and sometimes we have to turn the computer off. We lose a lot of time. Sometimes, our sent email go to the scheduled sent and are not sent while we wanted ...

"We love PoliteMail for our company of > 35,000"

What do you like best about PoliteMail? PoliteMail allows us to schedule email sends, gives us the ability to use our own templates, and gives us great analytics. What do you dislike about PoliteMail? The analytics can take several seconds to display when we toggle between different email sends. Recommendations to others considering PoliteMail: Get PoliteMail if you want metrics for each email sent to your organization. What problems is PoliteMail solving and how is that benefiting ...