PointClickCare Reviews in April 2025: User Ratings, Pros & Cons

Lots of kinks that need to be worked out

What do you like best? Simple, modern interface, fairly easy to learn/use, and patient profiles organize information very well. What do you dislike? Lacks some “common sense” that comparable softwares have. Does not anticipate billers’ needs as well as it could. Needs to get in touch with it’s users. What problems are you solving with the product? What benefits have you realized? Streamlines some of my billing. Mostly satisfied with how patient information is organized and accessed.

Great System

What do you like best? It is the easiest EMR I've used, I could figure out how to use it without a manual or being shown too much. What do you dislike? Sometimes the reports are hard to understand what they do. Recommendations to others considering the product: I would recommend this What problems are you solving with the product? What benefits have you realized? Charting on residents. Easy to navigate and go back and forth.

User friendly; intuitive

What do you like best? I’ve used 5-6 EHR systems in my 10 years of Nursing. PCC is one of my favorites! It’s really easy to navigate and find the data that you need for patient care. I didn’t even need an orientation and was flying through the tabs in minutes. What do you dislike? It’s really got a lot of great perks! I can’t think anywhere that needs improving. Recommendations to others considering the product: None What problems are you solving with the product? What ...

Very well designed platform

What do you like best? PCC is always working on upgrades and improving the overall system. I like the general layout, and feel it is pretty user friendly. What do you dislike? some items that could be easily integrated are not- such as being able to review items from within an assessment without going out of said assessment Recommendations to others considering the product: Continue to work on smooth transitions. I think the orders portion is lacking, it is confusing and doesn't ...

Quick and easy

What do you like best? All charting can be completed in a more efficient timely manner. I work with multiple residents and can quickly document and search for information on the system with a click of a button. What do you dislike? I have worked with this system for about 4 years now and there still seems to be glitches in connection and performance, but this could also be our Wi-Fi provider due to being overwhelmed by the amount of staff using the same program at the same time. ...

Point Click Care is Easy to use

What do you like best? It is easy to find patients and chart what I need on them. Tabs can also be modified and added so that you know who is making notes. The tabs make it easy to find a series of notes such as all the ones completed by respiratory. What do you dislike? It might be wishful thinking but I wish it would learn patient trends and maybe suggest items when we are setting up a patient to speed up the process. Like if we have a CHF patient pop up the meds with dosage so we ...

Point Clickcare EHR

What do you like best? Simple and easy to use. Very straightforward & user friendly. What do you dislike? Difficulties creating new assessments & lack of assorted assessments Recommendations to others considering the product: Look at the types of assessments your company uses and make sure they are compatible with this program. What problems are you solving with the product? What benefits have you realized? Easier time charting, ease of access, convenience.

Best tool for charting!

What do you like best? Setup is easy and informative. Their helpdesk is 24/7 and usually is pretty quick on response time. What do you dislike? Their seems like there is quite a bit of outages when we first started with the product. Since then it has gotten better Recommendations to others considering the product: What are you waiting for What problems are you solving with the product? What benefits have you realized? Its an all in one database for all the nurses to chart ...

Easy to support for the smaller IT department

What do you like best? PCC is cloud-based so I only need to keep the endpoints and internet up. It works with any device and virtually any browser. There are mobile apps as well. We can create power users that can do the account creation and maintenance. That takes a good load off of our IT department. What do you dislike? When there is slowness, support likes to use the excuse of "internet log-jam." I'm not saying it doesn't happen but they love that reason. Having good monitoring of ...

Core EHR platform

What do you like best? I like the overall simplicity of this program which can be easily learned, especially when transitioning from paper charts to electronic ones. It also allows for multiple types of users and can be customized to a specific specialty. What do you dislike? Reports can be somewhat difficult to obtain What problems are you solving with the product? What benefits have you realized? It is a great idea to help ensure that the chart is being updated promptly. It has ...