PointClickCare Reviews in April 2025: User Ratings, Pros & Cons

Very innovative, and reactive to market conditions.

What do you like best? POC application and the responsiveness to industry demands. What do you dislike? Still have some finer points to work on like therapy documentation. Recommendations to others considering the product: Easy to start easy to use, very innovative with changes in the industry What problems are you solving with the product? What benefits have you realized? Collection improvement, PDGM analytics both pre and post implementation.

Assists in data hand-offs.

PROS & CONS What are the best aspects of this product? This tool has made it easy for us to transition to a paperless environment. Even our staff love just how easy to navigate this program is-- it's simple and the command buttons do not give room for ambiguity. We can also set different user roles within our account. What aspects are problematic or could work better? I think that chartings can still be improved so they can give us better insight into our patients’ needs. What specific ...

My favorite among all other EHR solutions.

PROS & CONS What are the best aspects of this product? I had Core EHR up and running in no time. Right off the bat, I didn’t have a hard time--at all--in trying to understand its functions. Navigating the dashboard just comes easy. I think I might even say that out of all the EHR programs that I’ve used in my long career as a health caregiver, this one is my favorite. What aspects are problematic or could work better? I don’t think I have any suggestions on how CORE EHR can be improved. ...

Learning curve: zero.

PROS & CONS What are the best aspects of this product? There is virtually no learning curve here--one can easily use it without training. I particularly love how it gives a pretty accurate summary of all medical files so that physicians know what they are dealing with just a quick glance. What aspects are problematic or could work better? Nothing. This is a really impressive ERH solution and I absolutely love it! What specific problems in your company were solved by this product? We ...

Eliminates clutter--both in the workplace and the work process itself.

PROS & CONS What are the best aspects of this product? Retrieving files that summarize the medical history of our patients is now a lot easier with this tool supporting us. We can also see the physician and the nurse in charge of him/her through the notes section. Said section can detail the treatments that the patient has received, making hand-off run more smoothly. What aspects are problematic or could work better? I do hope that the program can add functionality that can predict a ...

A foolproof solution to our charting needs.

PROS & CONS What are the best aspects of this product? I love how this program allows us to create templates that our staff can easily fill in during their rounds. This has positively affected our productivity on so many levels. What aspects are problematic or could work better? I wish that the program would do a quick QA sweep to check for typos. Even just a simple one would suffice--we just want to eradicate spelling errors, more than anything. What specific problems in your company ...

Charting is now a breeze.

PROS & CONS What are the best aspects of this product? This tool is every nurse’s best friend because it helps us in one of our major (yet dreaded) activities: charting. But with Core, this task has become much more manageable. Retrieving information is no longer a daunting task too. What aspects are problematic or could work better? I don’t know if the program itself is to be blamed for this, but I have consistently noted that the processing is quite slow. There are days when Core ...

Impressively simple!

PROS & CONS What are the best aspects of this product? This is, by far, the easiest EHR tool to learn. Even a complete beginner can easily navigate it without prior training. What aspects are problematic or could work better? I don’t always see the point of some of the reports. What specific problems in your company were solved by this product? We’ve been able to track the schedule of our doctors better. There’s more organization in the workplace now. Are you a current user of this ...

Really simple to use.

PROS & CONS What are the best aspects of this product? I really love just how user-friendly this tool is. Even a complete beginner can navigate this tool without much of a problem. What aspects are problematic or could work better? I really wish that they would just consolidate all of the apps inside the program, instead of making us access them externally. What specific problems in your company were solved by this product? We use this program to keep track of all the data that we ...

Simple but quite heavy to run.

PROS & CONS What are the best aspects of this product? First of all, I would like to note here how much I love the simplicity of this tool’s design. It’s really easy to get to know as well. If you put in the effort, you can be an expert in handling it in just a matter of a few hours. I really like how there are certain roles that can be assigned to each user too so they can focus on a particular task better. What aspects are problematic or could work better? I can imagine that this ...