8.2
Spot Score
Streamline customer support with ease.
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Plumsail HelpDesk offers custom pricing plan
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Showing 1-10 out of 20
AU
Anonymous User
07/26/23
"Extremely helpful tool to manage SharePoint tickets."
What do you like best about Plumsail HelpDesk? We implemented this tool in 2021 and the setup is very smooth. Plumsail team was super helpful in implementing the tool. since then we haven't really felt the requirement for another ticketing tool.
AU
Anonymous User
07/26/23
"Extremely helpful tool to manage SharePoint tickets."
What do you like best about Plumsail HelpDesk? We implemented this tool in 2021 and the setup is very smooth. Plumsail team was super helpful in implementing the tool. since then we haven't really felt the requirement for another ticketing tool.
AU
Anonymous User
07/19/23
"Agent productivity improved and resolution TAT achieved"
What do you like best about Plumsail HelpDesk? The amazing communication and reminder system to track each abd every service and issue tickets What do you dislike about Plumsail HelpDesk?
AU
Anonymous User
07/19/23
"Best automated helpdesk for growing organisations"
What do you like best about Plumsail HelpDesk? The analytics module help to get insights out of data and make improvements in the process. Agents chat support tool is smooth.
AU
Anonymous User
07/19/23
"Agent productivity improved and resolution TAT achieved"
What do you like best about Plumsail HelpDesk? The amazing communication and reminder system to track each abd every service and issue tickets What do you dislike about Plumsail HelpDesk?
AU
Anonymous User
07/19/23
"Best automated helpdesk for growing organisations"
What do you like best about Plumsail HelpDesk? The analytics module help to get insights out of data and make improvements in the process. Agents chat support tool is smooth.
MB
Marco B
03/23/23
"Very good value for the price"
What do you like best about Plumsail HelpDesk? Very good integration with sharepoint and 365 automation tools, it provides all the most useful features a ticket management tool must have. Very good and friendly support team
MB
Marco B
03/23/23
"Very good value for the price"
What do you like best about Plumsail HelpDesk? Very good integration with sharepoint and 365 automation tools, it provides all the most useful features a ticket management tool must have. Very good and friendly support team
AU
Anonymous User
08/26/21
"Plumsail review"
What do you like best about Plumsail HelpDesk? Easy to setup, we can trace tickets easily also tag the tickets based on the priority What do you dislike about Plumsail HelpDesk?
AU
Anonymous User
08/26/21
"Plumsail review"
What do you like best about Plumsail HelpDesk? Easy to setup, we can trace tickets easily also tag the tickets based on the priority What do you dislike about Plumsail HelpDesk?