Plivo Reviews in April 2025: User Ratings, Pros & Cons

Great product. Simple and easy to use

What do you like best? The simple admin panel is great. Getting the first sms to work was super easy. What do you dislike? I would love plivo to add a few additional communication api's What business problems are you solving with the product? What benefits have you realized? We're using plivo to send sms messages to our customers

Easy to setup and a breeze to use

What do you like best? I am a developer and it took me all of 5 minutes to setup Plivo in my PHP project - it was amazingly simple! What do you dislike? I haven't come across anything I dislike! Recommendations to others considering the product Definitely try it out What business problems are you solving with the product? What benefits have you realized? Payments reminders- these are so much more easy to manage now.

Director, Technology Strategy

What do you like best? Stability, ease of managing, Customer Service and Support What do you dislike? Wish Plivo offered complete IVR solution, including phone exchange in cloud. Recommendations to others considering the product Plivo is very customer friendly company. They have amazing support and very easy portal to manage your Telco needs. What business problems are you solving with the product? What benefits have you realized? We use Plivo for our IVR and toll free number.

An excellent platform for phone numbers all over the world

What do you like best? We have fast access to phone numbers around the world and integration with our call tracking platform. What do you dislike? Sometimes the response time of the technical support department is quite high. What business problems are you solving with the product? What benefits have you realized? Fast access to phone numbers in any country that we needed to offer our call tracking solution for international customers. Integration with our call tracking platform for ...

A great tool to quickly add sms and voice to your app

What do you like best? It has support for lots of countries not found on other solutions. You can get started in almost no time, and lets us focus on our product. What do you dislike? - Numbers in some countries like Argentina are a little expensive. - The need to encode special characters like é using numerical entities. I think encoding should be handled by the sdk transparently. - Sometimes, documentation can be a little thin. What business problems are you solving with the ...

Used Twilio years ago. Use Plivo now because they have all the functionality we need and are cheaper

What do you like best? The cheaper pricing, detailed logging and the fact a lot of big-name companies use them like WhatsApp. What do you dislike? The console is okay but in terms of functionality and UI design it's a little bit lacking compared to other consoles I've used before. Sometimes the quality of calls can be a bit low but not enough to make us go elsewhere. It maybe only on international calls, as I haven't been able to do much domestic testing within North America. What ...

Simple, fast, efficient and reasonable pricing

What do you like best? Plivo's solutions are simple and easy to deploy. The documentation is great and easy to follow but also there is a great customer support that are there to help you in a timely manner. What do you dislike? I don't dislike anything from Plivo's services. What business problems are you solving with the product? What benefits have you realized? Communications needs such as VoIP, SMS and Purchasing DIDs.

Good support system

What do you like best? The support team rapidly replied to all my questions What do you dislike? The invoice system could be perfected, removing the start of the month payment and implementing the easier 1 number, 1 month system (with possibility of extending the period that competitors already use. What business problems are you solving with the product? What benefits have you realized? Sending and receiving SMS easily, it took only 1 day for me to recode everything passing to Plivo ...

Plivo SMS

What do you like best? Easy to understand examples in PHP to help achieving our goals faster. What do you dislike? Website shows mixed of legacy and latest versions of API samples. Sometimes it takes awhile to search and find the correct version of the instructions. What business problems are you solving with the product? What benefits have you realized? Sending out SMS messages and making automated phone calls using both pre-recorded audio files, as well as the impressive ...

Plivo API for your custom app needs

What do you like best? Plivo API is pretty straightforward, whether you go with PHP, cURL, or any of its libraries. Plivo supplies you with virtual numbers that can make calls to and from a phone number. Plivo has a great many features. What do you dislike? When incorporating the API and your own pricing system, the pricing system doesn't always seem perfect, especially when you start making or receiving calls from outside countries. Despite what the pricing says on the front page, you ...