Plivo Reviews in April 2025: User Ratings, Pros & Cons

Programmable sms and voice call

What do you like best? This is a reliable and secure API. Highly customizable as per the project and business need. Seamless deployment and integration of SMS and Voice features in new and existing web or mobile applications. Overall it's very flexible and we have to add minimum code in our project to do all this. It supports cross platforms like Windows, Android, Mac etc. We are easily able to implement the text and call functionality in Java, .Net, Php etc. projects. Performance ...

Plivo is a product of voice, instant messaging, conference calls, and call tracking.

What do you like best? Plivo is commonly used to immediately text forwarding and sharing the files is perfect. the able collaborate feature were enjoying and hope get need to community. the customized emojis and let us share with friends & family members. At times, this provides to be connectivity for our business and focuses on the manage business participants and problem's solving which management the business_ement. it added the right level of discussion to a business tool for us. one ...

I signed up

I signed up, tried trial, upgraded. I integrated it with my custom made platform. After hassle with not receiving texts from international numbers to US numbers, I tried UK number. All worked well. In the meantime they sent some irrelevant questionaire. Since I didn't answered questionaire, yes you read correctly, they are forcing customers to answer some stupid questions like I have nothing else to do; they blocked my account totally.Well, what to say ...Good luck with you business when ...

I signed up

I signed up, tried trial, upgraded. I integrated it with my custom made platform. After hassle with not receiving texts from international numbers to US numbers, I tried UK number. All worked well. In the meantime they sent some irrelevant questionaire. Since I didn't answered questionaire, yes you read correctly, they are forcing customers to answer some stupid questions like I have nothing else to do; they blocked my account totally.Well, what to say ...Good luck with you business when ...

Plivo offers voice and text solutions with easy integrations

What do you like best? My favorite thing about Plivo is how easy it is to take a project from idea to completion. You can use their well-documented API or their drag and drop solution called PHLO to easily integrate their services into your project. What do you dislike? There's not much that I dislike about Plivo and I have been using their services for about a year now. If I had to nitpick, sometimes functionality of the PHLO editor can be a little confusing, but nothing a quick ...

Good alternative to Twilio

What do you like best? As a developer I appreciate that their debug console and api docs are better than most. Also support is usually very quick to respond and resolve issues. What do you dislike? They seem to be releasing less and less phone numbers to their API in recent months, so we have had to contact support more and more to acquire numbers for our clients in the most prominent US area codes. This creates a poor user experience for our clients and increases the workload of our ...

We hired sequential numbers that were changed later & Bad quality

What do you like best? Good online tools, cheaper than alternatives, the possibility of connecting endpoints directly. What do you dislike? Bad quality on the INTL phones. Also the fact that we hired and paid during 2+ years some sequential numbers the were decommissioned and the only option is to hire new ones (different numbers). That means to re-print business cards and lose touch with existing customers. In addition, the new numbers hired didn't work properly for months What ...

Plivo + Microsoft Flow

What do you like best? Ability to make automated phone calls to multiple people. What do you dislike? Plivo worked as I had hoped. I had no problems. What problems are you solving with the product? What benefits have you realized? We use Plivo to make phone calls to "on call" staff. Voicemail is left, which triggers an email, when then triggers Microsoft Flow including a Plivo phone call.

Broken sales process... no upgrade paths for anyone

We were looking to move few SMS automations from Twilio to Plivo and everything was perfect until we decided to upgrade. It looks like they have no more capacity for new customers because my account was flagged... For what? No one knows, they may not even know. Reached out sales team and.... Crickets... they just don’t care or something is really wrong with their whole platform that they are selective with who they let in. Is all I can think about.

Very good response from support

What do you like best? I have asked the question, and got a very detailed response, especially in comparison to other services. What do you dislike? Everything was fine, maybe the answer was not very fast but I understand preparing it took time. What problems are you solving with the product? What benefits have you realized? I wanted to send OTP via voice calls in China. Unfortunately it is not supported, but the response from support was very good and detailed.